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"Julien and the staff were fabulous, complementing an idyllic setting. Everything was wonderful."

"Stayed 6 nights in an overwater bungalow as part of a long trip to the islands of both Hawaii and French Polynesia. Service provided by our assigned concierge, Kea, was better than any butler service I have had over the years at other luxury hotels. The property is lovely and well kept. The bungalow was spacious, updated, and clean. Unfortunately there were a number of things that diminished the overall experience. First, the noise. I’ve stayed in overwater accommodations previously in The...

"Amazing. Just wish it wasn’t as expensive "

"Staff was extremely slow, other than that a nice hotel"

"We were really enjoyed every minute our vacation! The staff were excellent! I would like to say special thanks for help my request ( birthday surprise) to Maima. She did a great job to prepare my husband surprise present. The room was spotless the restaurant was great. The bar was fun,many nights were live music on. The beach and the ocean were clean and gorgeous. The place was overall our expectations. We spent more than a week in the bungalow. Highly recommend this place."

"The hotel appears to be fairly new. The room smelt of fresh paint, clean and a good size. The bed was comfortable, and the bathroom and kitchenette area was a good size. The location is approximately 15 minute taxi drive from the airport, which was perfect, especially with an early morning flight. The only disappointment is no onsite restaurant. Recommendations were suggested by hotel staff, with a mobile pizza stand just next door. If arriving late at night and travelling alone, you won't have...

"The room was clean and modern and very convenient to Papeete center and ferry terminal. Great place to stay!"

"The resort was above and beyond our expectations. The breakfast buffet was outstanding - especially the fresh pastries and the omelette bar manned by Heinz. The snorkeling right off shore was fabulous. If we ever are able to return to Moorea, we will definitely stay at the Sofitel Kia Ora again!"

"Property was nice but definitely an older property. Run down. Needs a face lift and upgrade. We upgraded to the premium room and it was just ok. It was 2 stories which’s worked for us but probably should have been noted. It was kinda inconvenient having the 2 nd floor, getting the suitcases up there and constantly going up and down. But awesome views. The room was old looking. Overall just needs to be updated. The fridge was tiny. Nothing fit in it. Hotel needs ice machines. Maybe another...

"Great place to stay in town. Center of everything and I’m front of the ferries. Stayed there twice during my time in Papeete. Got the cabin bunk for a solo traveler no complaints communal showers outside that separates men and woman. Easy place for easy travelers. "

"Our stay was wonderful! The hotel staff is very friendly and everything was super clean. The whole hotel, beginning from the garden, over to the house and the pier had lovely details wherever you look. No matter if its plants or flowers, deco elemants or art. At the pier where sharks, rays and lots of colurful fishes. The two hotel cats where also very friendly! The breakfast had to be booked on top, which we didnt do. There was enough kitchen equipment for a light breakfast in the rooms. We...

"Really nice small hotel with an excellent restaurant. Nice pool right on a small sandy beach with some pretty good coral beds right there. Beautiful setting near top of cooks bay. Room had a funny smell but staff was great in trying to address it. "

"We were only here one night, so it was sufficient. There was no hot water at all when we showered. There is also no pool here, so not much to do other than walk around. We got there at 11:00 & were told they could check with housekeeping, but it was 50% of the room rate to check in early, so we didn’t! We did get in around 2:00 though! The front desk staff was super helpful & friendly. "

"Clean room. Air conditioning in bedroom but good enough for the rest of rooms. Next to great beach. Bugs at night got in covered walls. Saw them when came back from dinner. We spent some time wiping down the walls to rid them. On bed too. Walking distance to a couple of restaurants. We did not have a car and we didn’t cook or use the kitchen. Not fancy but very adequate. Staff friendly."

"WiFi worked only about 10% of the time and there so no one who could help with reservations or bookings."

"Nice clean hotel, close to down town, port and shops. The Jr suite looked like it has a kitchen in the photos, but there is not even a microwave in the room! There is a refrigerator and kitchen sink but no kitchen supplies or means to cook. Other than that it was nice, however the hotel could do a little more updating - many places where paint is missing or discolored, and tiles broken, and the spa was cold not hot! The Jr suite was listed as Seaside view, but all you could see were the...

"I stayed here because it's close to the airport, and I thought I could walk, but it's too dangerous to walk - you pretty much have to take a taxi, which is $20 each way from the airport. Also, I thought they had a cafe or something there, but there is no food (just a vending cooler), so if I'm paying $20 each way to get here, I'd probably stay somewhere else for the price. "

"We stayed at this location for 8 days in a superior room and enjoyed almost every single moment of it. We would rate the location 10/10. The view is breathtaking! The room design and layout are very well done although the rooms themselves are tired and some things don’t work anymore i.e the lighting in the pool and over the mirror in the bathroom, the waterfall in the pool and the hot tub was dry. Expect hot water only on sunny days. We are all for green energy but no hot water for dishes or...