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"Absolutely love this place..the staff are very happy and friendly the room was very clean..the drinks got brought to your table and breakfast was delicious..the menu in the knights restaurant the food was to die for iam definitely going back .a very big thank you."

"Spacious room complete with 2 easy chairs and a table. Bay window offered clear views up and down the Tyne....sort of like being in a cruise ship cabin."

"Excellent breakfast good choice,room was ideal on the first floor "

"Booked small double it did what we needed was clean and had what was needed . Pillows bit hard otherwise fine "

"Modern, centrally situated hotel. Room was clean and bright, bar served generous portions of freshly made food. Staff were friendly and attentive. Good option for a short stay. "

"Really friendly hotel. Lovely bright open reception area and bar/restaurant. Fabulous modern rooms with little extras to add to your stay. Great choice and quality for breakfast and a great location with fab views over the Tyne."

"The room I was in felt dated, no control over room temperature or air conditioning, lighting was pretty dim within the room too and the view was onto a main road."

"Room was clean, staff friendly and breakfast was excellent "

"Room clean but missing that extra sparkle, finger smudges etc Staff very friendly and helpful Breakfast good "

"Friendly staff, nice and quiet room with an excellent breakfast. Location is very convenient for the airport."

"Room was clean although decor was tired and in need of a refresh. We weren't informed at check in that we would be charged to use the spa facilities so unexpected cost of £7.00 each per day. Only 2 small pillows on bed, asked at reception for additional pillows and was handed them from the reception desk to take to room whilst trying to carry luggage. Not ideal. We didn't book for breakfast or eat in the hotel so I can't comment."

"Best location for train station"

"Room was clean and included items such as an iron, ironing board & hairdryer. Breakfast was also nice. Only downside is the parking - car park was already full upon check in so had to use another car park about 6 mins away on foot. Otherwise a pretty good budget option if you're only looking to stay for a couple of nights."

"None"

"Clean room,clean bathroom,new showers .Staff friendly.Downstairs was bar restaurant with lovely food and drinks "

"Stylish hotel, in a fab location with excellent staff. Couldn’t ask for anymore. "

"Good location close to city centre. Big car park on site (£10 charge). Room very basic. Sink blocked in bathroom straight away. As hotel is quite big, room quite far from reception "