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"Room upgrade, absolutely amazing place to stay 100% will stay again. "

"Everything and the breakfast is excellent as always Thankyou!!"

"Staff excellent, lovely room overlooking quayside. Breakfast superb. Stay overall very good"

"Room spotless shower great hotel staff amazing pool sauna jacuzzi great "

"First time at this hotel and we’ll definitely be back. Everything was perfect, staff were so friendly and efficient the place was spotless "

"Clean room. Ideal location"

"Highly recommended. Excellent staff and newly refurbished rooms. Location is great also. Will return"

"Staff were excellent, rooms was clean. Lovely stay "

"The room was great and the staff was really good. "

"Room was excellent, everything you needed, spacesious and very comfortable. The staff are very friendly and helpful."

"Nice tidy hotel perfect for a match night trip to Newcastle."

"Everything was good "

"Great location, excellent staff and food highly recommended."

"Great value for money for pure luxury feel, the staff service also measure up to this. Fantastic all around, can’t wait to go back"

"Long check in time and expensive bar. Lovely clean however. "

"Very nice "

"I enjoyed my stay at this property. It was clean, quiet and the staff were very friendly. I highly recommend you stay at this hotel. I plan to go back to Newcastle and stay there again. I’ll like to thank the staff for their amazing service and I wish them all the best going forward. "

"Lovely room and very clean. The only negative is the parking that you have to pay for "

"Very comfortable room, friendly and helpful staff and great location "

"The staff are very friendly and the room was lovely "