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"Very clean room! Helpful staff and speedy service."

"The bathrub in my room was clogged after showering. I reported to staff ASAP. It wasnt resolved that night because it was after midnight. However, staff followed up and sent a repair person in the morning. After several attempts of trying to fix it without luck we were accommodated with another room next door. The staff was helpful with this matter. Satisfied customer here."

"Real nice people and clean rooms"

"Clean hotel, gym, pool, everything! The shuttle to the main event center was very convenient."

"Breakfast buffet quality was better than the chain hotels. Similar choices, just higher quality. Restaurant was enjoyable with a decent menu selection. Food was better than expected. Reasonable prices, goid value. All tge staff i spoke with. Were plesant and helpful. This made for a plesant stay"

"Not much for breakfast. Waffle maker not working. "

"Room was in disrepair, cracked window that made it feel unsettling, lock was broken which didn't make us feel safe, as well as the shower was brutal, flooded the bathroom. Much needed repairs, wouldn't stay here again. "

"Not handicap accessible and the bed where advertise that's too qúeen but instead they were two doubles"

"Yes "

"Hot tub was not working properly both days, hot tub needed to be cleaned. door in pool area maint room door needed to either be replaced as it is very un sightly with rust. Better food for continental breakfast."

"Clean"

"Clean, function, roomy"

"Disorganized shuttle to & from turning Stone. Waited 45 minutes to return to the hotel which is literally across the highway. Otherwise, the hotel was excellent."

"This place has had water damage or something. Smelled like mold when we walked in. foors we dirty, my nieces' socks turned black walking on the floor in her room. The shower had black mold. Chair in my room was stained and was afraid to sit on it. Did not check out the breakfast "

"Decent Hotel at a good price and breakfast is great."

"Really nice place to stay"

"I picked this Hotel because I saw it had 9+ ratings and it definitely met my expectations"

"everything great"

"This is my favorite place to stay in Utica! Anne and Alan provide a cozy, charming respite from the world and an outstanding breakfast to help get you through the day. If you want a place that is unique, charming, and feels like a little bit of home away from home, book a stay at The Pratt Smith House B&B."