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"Our stay was so great, that we booked it another night. We never had a failed trip at Turning Stone. Our itinerary when we come is chill by the pool, play at the casino and just chill, and we get to do that. We come from Kahnawake QC, Canada to visit. We book every year when Syracuse Nationals come up in July!"

"Everything was good but the room being cleaned on a regular basis, stayed 11 days and room was cleaned up twice, after being told it would be done every other day either a “refresher “ of a full cleaning, after three days we had to call because the trash cans were both overflowing, then three days later had to call again to have the beds changed that hadn’t been changed at all , but because the hose from a cpap machine was laying on the bed they couldn’t change sheets. But offered to come back...

"Great service and clean rooms "

"Absolutely amazing "

"Clean room, easy airport transportation "

"parking easy"

"A relaxing, wonderful place to be. The wait staff is friendly and attentive, food was quickly served and delicious! Love this place. Thank you all for making it that much more special! "

"Thumbs up!"

"Clean n good staff "

"Great st"

"I was in a non smoking room that had cigarette butts on the floor, on the telephone key pad, ashes on the side on the tub, there were wrappers on the floor, the chair had crumbs in it, the pillows and sheets had stains and snot on them and the comforter had cigarette burn holes in it. It smelled horrible!! I didn’t even stay! There was no way I would ever stay there. It was so disgusting!"

"Welcoming staff. Food very good Room clean and comfortable. "

"Awesome place nice staff "

"Place is always good and gym fantastic "

"Great stay"

"Manager not there when I tried to check in at 11pm. He showed up fifteen minutes later. Was charged extra $100 stated it will be returned but hasn't yet. Room was freezing even though we turned the heater on. Never warmed up the room Bed was comfortable and managed to keep us warm. "

"Booked a room last minute for 2 nights for a hockey tournament. Seeing the Wyndham name thought it was going to be decent. Front desk guy smelled of alcohol. Should have been my first clue to leave. Reluctantly stayed one night as we arrived late in the evening and had my 3 young girls with me that neede to go to bed. Entire building smelled like marijuana. Dogs barking in room next to us. Bathroom was in disrepair, Toilet seat not attached to toilet! Heater/AC unit not functioning...

"The hotel stay was everything it was supposed to be. Clean and comfortable, no surprises. "