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"First of all to start off with the moment I walked into the hotel 3.5 hours earlier then the check in time on a busy Friday! VICKI!!! At the front desk warms you with her beautiful smile and exceptional great customer service. I have stayed in many hotels and the check in IS ALWAYS THE WORST EXPERIENCE. My partner and I were in love immediately and felt at home. We sat down as she checked if a room was clean and ready.. promptly she came back to us and with the biggest smile said 😉 why do you...

"Breakfast and staff were very good. Shuttle need a running board. Have a lot a difficulty getting in and out."

"Staff was courteous and bed was very comfortable!"

"Showers room and floors appear new "

"Excellent facility, clean, very hot hot-tub, reasonably priced. "

"Very nice place "

"Easy parking. "

"Everything was good"

"The room is very good, comfortable, clean."

"We did not eat "

"The hotel was so clean and the staff were wonderful. By far the best breakfast I have ever had from a hotel. The selection and quality of food was just phenomenal. I travel to Utica a couple times a year and will be booking here every time now!"

"Room was spotless, the staff was outstanding. "

"Sam at the desk was the GOAT. Enjoyed our stay."

"Great. Beautiful place."