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"We loved the variety of wildlife on this resort!"

"The room was very clean, staff were friendly and courteous. One of the pools did need more water as it was not even getting to the filters, and water loungers were not fully submerged"

"I had to change the room because the next room had a party at 2 in the morning and they were extremely noisy even though the security staff told them three times. The following day, I was awaken by a loud noise created by a drunk person and there was a big chaos on the 4th floor."

"Loved our stay here! Came with my friend, and we had a blast relaxing, eating and just spending time at the beach. We’re both vegetarians and were happy to see the plant based menu in all restaurants. Erika at the coffee shop was the warmestttttt - loved the coffee she made and how happy she made us! Only biggest con here is that the water is always marshy and not the blues you’d expect when you think of Cancun."

"Very clean and modern. Friendly staff. "

"Everything was great! We loved it!"

"Yes, pool was comfortable, but you have to get back early to get a seat."

"Better sound proofing the rooms near Bash would be a great improvement.Extremely loud banging music till 2:00 am every night was tough..At least warn people,,and give them a choice to room further away.Also,the wonderful folks that did a tremendous job of cleaning, and re-stocking the room each day,but if they were a little more quiet in the hallway starting at7:30am when people are still trying to sleep..I do realize it’s an“Adult party atmosphere”,and a lot of people come there to “ let loose..”Other than that, we had a good time,and like to come back again."

"Es un hotel muy completo, tiene diferentes cosas para hacer las piscinas son espectaculares y el servicio del personal es maravilloso pero si sugiero más actividades familiares por lo que es para los niños principalmente y los splash están muy viejos, muy acabados y no tan modernos como lo demás por lo que mi estancia que era principalmente para mi hijo no fue tan satisfactoria. Escogí este hotel por *splash* pero no eran como en las fotos. Los horarios de los snacks no habían cuando íbamos a solicitarlos, los helados rápidamente se acababan enseguida y ya no habían los demás sabores disponibles. Y la playa finalmente olía mal y no se pudo disfrutar debido al montón de algas marinas."