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"Superb hotel, amazing welcome from the moment you step out of the taxi. Beautiful suite, lovely bed and excellent quality bed linen. Great food in the restaurant, try the afternoon tea a very British feel to the service. Can’t fault this hotel, well apart from the lukewarm tea at breakfast."

"Breakfast is good"

"Very clean, staff very polite & helpful Enjoyed Our stay!"

"Cleanliness staff breakfast was all good. Kept coming bck to stay whenever im in KL."

"Great Location "

"Helpful & courteous staff... clean and big room ... "

"The staff at the Westin were brilliant, the property could do with slight improvements but it’s nothing that was too noticeable for our comfort. Everything worked and we really enjoyed the villa. I wear a hijab and we found out we could also request a screen for the pool area for a charge of 600 MYR. This was brilliant as I could make full use of the private pool area. The breakfast was okay with lots of choice. Our only con would be our mattress had a real noticeable dip on it but we didn’t mention this to staff, which I’m sure they would have done something about it as service here is 10/10. "

"There was a good selection for breakfast, good vegetarian section. Staff were lovely"

"What an unexpected and pleasant surprise this hotel turned out to be! The suite in the residence had amazing views of downtown KL. The kitchen was well equipped and the bathrooms all had bidets with warmed seats. The elevators were fast and very secure too. Parking was super easy. We will definitely stay here again."