โรงแรมและที่พักในสาธารณรัฐโดมินิกัน

"The property itself was very pretty. The specialty restaurants were included which was great. The food got better each day. The majority of the staff seemed to be bothered. The rooms were cleaned and restocked everyday. The wifi was spotty. The only way to really know what was going on on the property or to get around the property was through the app."

"Good place to go"

"Its average"

"Honestly i love the water park and had great experience with certain staff but I feel like the rooms could be cleaner and stocked up more often. Also the hospitality could be much better. Some staff didn’t really feel like helping"

"Excelente experiencia, un personal extremadamente atento y comprometido, el lugar bellísimo y las amenidades acordes, unas vacaciones espectaculares."

"No vuelvo mas es solo lujo,no hay variedad de comida en en buffet, la comida no es muy buenas,solo un tipo de cerveza y la que hay es mala,queria tomarme una margarita y no habia tequila en ningun lado,la atencion es regular ya que los dependientes en algunas piscina es mala,0 actividades lo unico que tiene son las intalaciones que son mueva y un hotel bonito mas nada"

"Serenade Punta Cana is a beautiful resort with plenty of amenities! I stayed for four days and three nights with a friend to celebrate her birthday, and there were definitely some highlights. The rooms were lovely, the amenities were great, and the beach was absolutely beautiful. However, there were two areas that made our experience less enjoyable. **The food was underwhelming.** Most of the meals were quite bland and lacked flavor. I would rate the food a 2 out of 5, maybe a 3 on a good day....

"Love the vibe at this resort, however the entertainment staff during the day was a lot different this time. Missed the 2 o’clock introduction at the pool bar"

"Overall, our stay was good, but there is definitely room for improvement. The food quality was disappointing. There was always something to eat, but compared to other resorts, both the quality and selection could have been much better. Restaurant service was one of our biggest disappointments. Most staff seemed indifferent, with very little eye contact or interaction. You often felt invisible. There were a couple of employees who were genuinely friendly and professional, but unfortunately they...

"Sorry to say, this hotel not what it seems to be at all, everything closes at 5pm, no one knew English to help with anything, food choices are HORRIBLE AND I MEAN EVERYTHING! Because they didn't know food English, they skip around you and your family for information. The best part about the hotel was the swimup pool and a fruit bar. The rooms look old and just simple. My shower flooded my room and wet my bag up, they came and cleaned it and never said anything about my wet bag, room service took...

"Mon conseil ne pas écouter les avis négatifs sur cet hôtel, ils sont tres subjectifs et on a failli passé à côté d'un hôtel fabuleux... le personnel est aux petits soins, la propreté est impeccable, la sécurité pour leurs clients est une priorité, la nourriture est excellente et ce n'est pas le choix qui manque... hôtel en front de mer, plage régulièrementnettoyée... il est entièrement all inclusive : boissons, nourriture dans les différents resto (il y en a pas mal) et activités dans l'hôtel....

"I love everything about the hotel. The staff are friendly and respectful"