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"It is a pleasant stay in Mandarin Oriental. Reception is very nice and upgraded my room to corner River view from River view room. Staff also offer help all the time "

"Excellent hotel , super service "

"Excellent service "

"Excellent service and facilities "

"The room was clean, large and comfortable. Front desk staff were very helpful and assisted me with locating a post office to mail a parcel. Checking and checkout were both efficient. "

"A lovely hotel, the room and facilities were 5*. The staff were fabulous, it really felt like a luxury hotel"

"It was our first family trip to Shanghai and mainland China. From the moment we arrived at Conrad, the staff warmly welcomed us. The Premier Room was spacious and comfortable for our family of three. Breakfast was excellent, and the location was extremely convenient, with major attractions within walking distance. Special thanks to Benjamin and Camille for their exceptional support despite my limited Mandarin, they made our stay smooth and enjoyable. Highly recommended for anyone visiting Shanghai"

"Great location, connected to a mall"

"Rooms and location were perfect!"