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"Location is great, hotel needs renovation. Staff friendly!!!"

"First we were in an apartment where the airco did not work. They could not fix it, after one day they changed us and that apartment was wonderfull, all ok."

"Poner cortineros, entra demasiada luz a través de las cortinas "

"Shuttle runs every hour, easy to get to, and has stores inside the hotel for things you may need "

"Breakfast buffet look but the cappuccino from the machine came it sweet. Also the shuttle pickup was every hour only which was not useful. If you have difficulty walking long distances, the shuttle drop off location was far from the terminal."

"Breakfast was not fresh and everything was cold. The airport shuttle is easy to find the location but it took more than an hour for someone to pick up. Driver was reckless and very rude."

"Staff I would say is the most valuable asset of this place, shout out to Mr. Guillherme, the Tour Concierge, he was always so eager to assist us always with a great smile and we felt he went above and beyond with his service. "

"The hotel pool area is large and has plenty of lounge chairs. The staff is lively and professional. The restaurants are very good. We especially loved the breakfast buffet."

"I was very impressed. Excellent hotel and convenient location. One of the best parts of Guarulhos. Very nice hotel room. "