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"The front desk staff was amazing! We checked in during a rain storm and the hotel had been hit by lightning and their computers and they computers were out. The staff maintained their professionalism and got us in a room quickly. Thank you for your help "

"Wildlife on property. Great breakfast. Amazing spa. Great rooms. Professional atmosphere. My favorite hotel in Santa Cruz."

"book this hotel you won't be disappointed it's everything a hotel needs and the creativity and beautiful views stunning heat rooms perfect for uyuni"

"N/A"

"Hotel limpio cuartos cómodos y limpios el servicio de primera"

"Hubieron muchos inconvenientes, no funcionó la caja fuerte de mi habitación me cambiaron de habitación tampoco tenia la caja fuerte y la chapa de la puerta que es digital y habla por si sola no me dejaba dormir a media noche hablaba y hablaba me queje en varias oportunidades y no hibo solucion, sugiero cambiar ese tipo de chapas quise pagar para hace el Late Check out y no me lo permitieron y se escuchaba mucho el ruido se afuera en la habitación, lo siento esa fue mi mala experiencia y viajo...

"Overpriced for hotel"

"Good hotel. Very contemporary; buffet breakfast included. We walked to the old part of the city/cathedral - probably about 40 minutes walk but can stop for a coffee along the way! Restaurant and bar in hotel. Hotel also close to many other restaurants/bars"

"Definitely I would’ve recommend anybody who is looking for hotel because the service was excellent make me feel special since I walked in into the place and also I was impressed how clean the place was…Thanks for the service guys…Keep up this way..thanks again for everything…I’ll see you soon.🙏"

"I had good stay"

"Leider ist die Belüftung der engen Kabinen (Größe Schlafwagenabteil in Europa) problematisch. Während unseres Aufenthaltes roch es penetrant nach verstopftem Abfluss (wo auch immer die Luft innerhalb des Terminals angesogen wird); von wirklicher Frischluftzufuhr kann aber auch so keine Rede sein; es ist sehr stickig, der kleine Ventilator in der Decke dafür recht laut. Eben gesamthaft eher eine Notlösung, bevor man in der Abflughalle campiert."

"Close to the hotel."

"Super!"

"This is a good, solid, clean, well-run hotel at the level of 3 or 4 stars. It presents itself as a FIVE-star hotel, however, and that is "false advertising." It lacks air conditioning, for instance, and thus exposes guests to the heat that the intense high-altitude sun produces in North-facing rooms. Moreover, it clearly shows its age; no signs of recent upgrades. Thus, it is clearly not a top, luxury hotel & does not deserve 5 stars. 3 or maybe 4 stars -- that is its level."

"the staff amazing and hotel nice with cafeteria and everything is close by"