โรงแรมและที่พักในลา กรูเซญญา

"The airport shuttle did not meet us after our flight, even though I had contacted the hotel in advance and they confirmed pick up. Very disappointing. The shuttle did take us back to the airport which was convenient. The hotel is terrible at responding to guests in advance if a stay. They eventually responded when I emailed (to organise the no show airport shuttle). There was a grumpy, unhelpful guy on duty at the front desk when we arrived. Even though the hotel was practically empty,...

"Pessoal destreinado ou quis dar de esperto, fiz o pagamento pelo app, e eles queriam cobrar novamente as diárias e tive q brigar para ele concordar q o pagamento já tinha sido feito. Quarto com o ar quebrado, trocaram de acomodação lugar muito barulhento, localização perigosa. Pessima experiência não recomendo."

"Nos gustó el servicio de taxi ida y vuelta 80bv gestionado muy bien por el alojamiento , muy puntuales. También que entre vuelo y vuelo fuimos a un mercadillo cercano que hay a 4 cuadras y después a un malecón junto al río también a 20 min andando. Lo único malo es que no pudimos conectarnos al wifi aunque teniamos la contraseña"

"Friendly staff very helpful. Breakfast is OK."

"Friendly staff"

"Good price"

"What an amazing unit. I was very comfortable and I felt like being in my own home. The area was very nice, clean and safe as well. Recommendable 100%"

"Place is clean , safe area , walking distance to shops "

"Ubicación, comodidad, limpie"

"Although the room was clean, it was very musty and wet smelling. Even with the air conditioner running, it did not seem to help. I found it difficult to communicate with the property, even in Spanish, because it took a long time for messages to be answered and the phone numbers for the property did not work. Although I wanted to get airport transportation on arrival and the hotel had my flight information to confirm a transfer, I couldn’t communicate with them when I arrived. I had to get a taxi...

"L hotel Arenal non è male se ci si adegua un minimo. La colazione non è molto ampia a livello di scelta"

"Clean room, great staff "

"Nice hotel"

"I was improperly charged for a room that I didn't use. Terrible service from Novotel and Expedia together. I do not recomend them."