8/10 ดี
huanyu
5 ม.ค. 2026
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก
The room itself was very good and comfortable, and once checked in, the stay was pleasant.
However, the pre-check-in experience was not ideal. We arrived early in the morning due to a last-minute itinerary change and were told early check-in would cost $70, which we were fine with. The issue was the lack of communication — we were asked to wait without being told how long, while traveling with a child. After waiting about 15 minutes with no update, the manager attended to other guests, and only after we mentioned canceling was availability checked and a room assigned shortly after.
Extra fees and waiting are understandable, but clearer communication, especially when traveling with a child, would have made a big difference.
huanyu
เข้าพัก 3 คืน, ธันวาคม 2025
