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"The hotel itself is wonderful. Friendly staff, clean and fantastic ambiance. The location is close to the train station which makes it convenient; however, it is not in the ‘safest’ area. We had no issues, but did not feel safe walking around the hotel at night."

"The room and staff were great. The location was great for taking the train etc. but was very noisy. As it was next to the station there were people yelling and shouting at the middle of the night. The hotel should think about having a dedicated parking somewhere close by"

"Excellent customer service"

"Excellent stay, clean room and friendly staff. Great city view from the room, conveniently located."

"Lovely room, although right on the railway station I didn’t hear the train noise and had a great night sleep. The little sauna was a welcome addition after travelling in freezing weather all day."

"Hotel is basic but right across from train station and rooms very clean. Check in and out was fast and efficient. "

"An absolute dream of a central Brussels hotel. Perfect location between city sights and family in the suburbs. The staff was top-notch and provided impeccable service, especially at The Poet. Best breakfast buffet we have had in a long time. Merci! "

"Courteous staff, super clean, great breakfast. Got a free room upgrade too. Great location. Only minus , no USB port anywhere in the room. Still a great place."