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"Good place to stay but property needs updated too old"

"Terrible customer service"

"The worst level of service. Light nobs were broken, bedroom TV was not working at all, hand shower of the restroom were broken. "

"I have written a personal mail to the General Manager explaining the issues"

"Room had stuffy smell"

"Yes, all good "

"Room was spotless and the staff were awesome Nice spa"

"Room furniture, TV"

"Very nice location with great service and atmosphere "

"Room is not clean properly and some bad smell. "

"Nice hotel very near airport. Good food in restaurant. Staff very friendly"

"Nice Staff …"

"Breakfast was limited and same every day. For tea and coffee they have to get to kitchen to get hot water every times you order for it during breakfast times. Made mistakes for my stay room rent. They provide nuts and chips during your stay without telling you that they are not"

"There was NO shuttle available and the staff spoke little English. Upon contacting the Hotel I was advised shuttle only from Hotel to Airport - I had to make my own way there in the first place? No buffet breakfast available due to low occupancy. The room was average despite being classed a 5* hotel. Tea making facility in the room was poor with plug for keetle at floor level and no Tea bags.The Hotel needs to remove SHUTTLE from their description. I would NOT book this Hotel again."

"Stayed with family in jr suite. Excellent accommodation! Staff was extremely friendly! Shuddat was an excellent server. The breakfast menu was fantastic. Roof top swimming pool and view is one of kind. "