I had a very pleasant stay at Best Western Heritage Hotel. The room was clean and comfortable, and the breakfast had a good selection. The staff were friendly, polite, and always willing to help.
I would also like to mention Mr. Tarek Aziz, who took the time to ask about my stay and whether I needed anything. His professionalism and genuine care for guests made a positive impression.
Overall, I had a great experience and would recommend this hotel to anyone looking for a comfortable stay with excellent service. I would be happy to stay here again.
Overall the hotel location and conditions very good. Fare was very reasonable. Staffs are very friendly. Specifically Miss Sajeda was very cooperative in the front desk.
Wish to stay next time Insha Allah
I turned on the no disturb sign and went outside for the day. When I came back to the room, I found room management came to my room. All my lights are turned on. I was surprised. No one should come inside the room when the don’t disturb sign is posted.
I had a very good experience at the hotel. The staff were delightful and quick to help. My room was well equipped for a business visit with good working space and wifi, as well as being comfortable, quiet and had a great view towards the beach and sea. I used the gym, ate breakfast and had coffee from the coffee bar - all very acceptable. It has my recommendation
Too much service charge whenever you will order any food.
เข้าพัก 2 คืน, พฤษภาคม 2026
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Ashfaqul
30 เม.ย. 2026
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: ความสะอาด
The staff was great and the location isn’t bad, if you’re looking for something budget friendly and close to the beach, this is one of the options for you. The hotel itself is pretty old so room cleanliness was lacking, we had bugs all over our room, stains in the bathtub and the floors. The hotel food is pretty bad, I’d recommend eating out as it’s much cheaper and the food is better quality. Overall this place is a 2.5/5 in my opinion.