โรงแรมใกล้ศูนย์ออกแบบ, ลอนดอน

"Lovely hotel but has seen better days. In need of refurbishment. The A/C in our room was very weak & the shower was broken. The room was really spacious & very comfortable bed. Unfortunately our room overlooked the railway line which obviously increased the noise levels. The staff were very friendly & competent. The pool area wasn't particularly clean & the men's steam room wasn't working."

"Todo perfecto, pero se podría mejorar que falta: secadora de cabello, bote de basura y trapo de cocina "

"We were supposed to receive check in information 24 hours in advance. When we never received it I had to contact the property 3 times before they sent the codes. The room was supposed to have a’sleeper sofa’ - what it had was a cot that took up what little space we had and meant we had no comfortable place to sit. The room was incredibly noisy with constant foot falls and racket from the room above."

"Hotel was not accessible due to power outages, guests were not allowed to enter hotel at that time. Staff was very helpful and offered complimentary breakfast for our troubles."

"Booked the room due to high reviews but had an average experience. The room was small but nicely designed and quiet despite facing the busy street. Breakfast was good and a free beer at the pub downstairs was appreciated. On the negatives the stairs/hallway smelled like fish and chips which fortunately didn’t impact the room and TV and WiFi spotty at best. Overall, a fine and convenient home base for exploring the area but won’t be a return trip for me."

"Great stay"

"We stayed at this hotel for six nights, and unfortunately our experience with housekeeping and customer service was extremely disappointing. Starting from our third night, we repeatedly requested that our bed sheets and duvet covers be changed. We informed the front desk multiple times on the third, fourth, and fifth days of our stay, but the bedding was never properly replaced. After several complaints, housekeeping eventually left what they claimed were clean sheets and duvet covers on top...

"The hotel is in a very nice part of London, aware from the hussle and bussle but with easy access to all areas. Good restaurant and bar. Staff friendly and helpful. Our toilet had a problem on our last day with the water running and the flusher broke."

"We very much enjoyed our stay -- clean room, very helpful and courteous staff, and wonderful ambiance."

"Incredible stay. Definitely staying there again when I go back to London."

"Comfortable, quiet, good coffee in rooms, good atmosphere generally and helpful staff - what's not to like. Will happily stay again."

"We loved our stay here, in The Highgrove Suite. It was perfect for family of 5. We kept commenting on how spacious it was, how nice the bathrooms were, everything so clean, and so great to have a full kitchen and washer/dryer so that we didn’t have to pack as much! The staff were very kind and helpful and the 24hr staffing was very reassuring. It was so convenient to the Earls Court tube station and we quickly learned how to navigate the city. The Kensington neighborhood was completely safe...

"The property is located within short walking distance from Earls Court station and Gloucester Road. I loved how spacious this hotel was including all the amenities we needed. The staff were all lovely and accommodating - we requested an extra blanket, mirror to do our makeup, and late checkout and they were super lovely and helpful."

"The hotel was well located, the staff were so helpful and have already booked to stay again"

"Expedia was a nightmare to deal with on this honeymoon trip. Our plans were disrupted by flight cancellations, which is understandable, but the Expedia Rep said we would receive a refund for the two nights that we were stranded. After we were charged the full amount, Expedia was nowhere to be found. We’ll never use them again!!"

"We stayed for 8 nights, the experience was mostly good, but we got the room directly next to the elevator (literally you can make one big step from the threshold of my room’s door to the elevator’s door), so it becomes noisy whenever other guests and hotel staff move around. Also for 8 nights, I was hoping that we’d get more than 2 bottled water and 2 pieces of biscotti. The location is great otherwise, very close to Earl’s court station."

"The room was exactly what was advertised, it worked well for our holiday."

"The staff were fantastic. We had an issue with the washer/dryer the day we checked in and it was resolved immidately. Annamarie and Amid were at the front desk and they were very friendly and helpful in getting information on restaurants and activities around the apartment."

"Rooms were clean but ashes with plumbing and a bad smell . Overnight staff very rude not helpful at all. Issue was fixed next day . I would never go back to that hotel again ,"