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"Excellent hôtel with great staff in good location. Very clean and well taken care of. Close to the best museums and Knightsbridge shopping"

"A wonderful experience "

"I had a wonderful stay at the The Kensington Hotel. The staff were incredibly warm, attentive, and made the entire experience feel special from start to finish. The room was spotless, quiet, and very comfortable. Room service was quick and delicious, and the bar had a cozy atmosphere with great cocktails. The location in Kensington is perfect. Close to everything, but still peaceful. I would definitely stay here again."

"I stayed at Templeton Garden 04/03/26 - 07/03/26. From the off, the service was 5 stars- I had a theatre show at 2pm but check in isn’t until 3pm. They told me prior to arrival that I could leave my luggage & they would safely lock it up. However on arrival, at 11.50am they told me my room was ready so I could check in & settle in straight away, which was brilliant. I stayed in a single room which had a lovely street view of the beautiful Kensington/Earls Court. My room was immaculate, all...

"Overall, the hotel location in London was great and the staff were generally polite and helpful. The room was comfortable and our stay started well. However, I did experience an unfortunate situation during my stay. At one point my personal hygiene bag disappeared from the room and was later returned after I reported it, possibly having been accidentally discarded by housekeeping. Later during the stay, a gold ring that I had left on the nightstand went missing from my room. Aside from this...

"Staff were wonderful. Hotel in a great location for Royal Albert Hall. Concierge was very helpful. Room was great and large. Would come again. "

"Great location, great rooms, excellent care by staff."

"We didn’t have breakfast at the hotel"

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"Main criticism is how much you hear the underground noise from the room. Didn’t sleep well because of it"

"The breakfast buffet was quite good. "

"We really enjoy our stay in this hotel. Perfect location, in a fancy neighborhood, really close to underground station. Hyde Park is just a little walk distance. Friendly and nice staff. Room is well decorated, with comfy bed. Bathroom has shower and bath tub. Bathrobes and slippers provided. Lots of amenities like electric kettle and coffee machine with plenty of tea and coffee pods. Complimentary bottles of water. Everything perfect! Just a suggestion: the only thing missing in the room...

"Very clean and functional. The small kitchen works perfectly for one-week stay."

"Clean room and good location Feel safty and helpful Lift is not going up to 5 th floor"

"We stayed for 8 nights, the experience was mostly good, but we got the room directly next to the elevator (literally you can make one big step from the threshold of my room’s door to the elevator’s door), so it becomes noisy whenever other guests and hotel staff move around. Also for 8 nights, I was hoping that we’d get more than 2 bottled water and 2 pieces of biscotti. The location is great otherwise, very close to Earl’s court station."

"I stayed for two nights. The room was very spacious and comfortable.The reception and concierge team were friendly. I ordered room service for all my meals and the food was consistently great. Unfortunately, the spa experience, which was a key reason I chose the hotel, was a major disappointment. The spa reception team were friendly and recommended a hot stone massage, but I was instead given what seemed to be a standard full body massage. It felt more like a body rub than a proper treatment. I...