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Reviews of The Art Hotel Denver, Curio Collection by Hilton

4.5 out of 5
The Art Hotel Denver, Curio Collection by Hilton
1201 Broadway, Denver, CO

Reviews

8.6

Excellent

Rating 10 - Excellent. 599 out of 1000 reviews" "
Rating 8 - Good. 198 out of 1000 reviews" "
Rating 6 - Okay. 100 out of 1000 reviews" "
Rating 4 - Poor. 58 out of 1000 reviews" "
Rating 2 - Terrible. 45 out of 1000 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 2 nights in Apr 2024
Response from Star Front Desk Supervisor on 1 May 2024
Good afternoon, thank you for your honest feedback and we are happy to hear that you enjoyed your stay with us. We look forward to seeing you again very soon.

8/10 Good

Julia, Bethesda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for fun art trip
Stayed 2 nights in Mar 2024
Response from Star Front Desk Supervisor on 12 Apr 2024
Good afternoon, thank you for taking the time to leave us some honest feedback! We look forward to seeing you again very soon.

10/10 Excellent

Florian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very neat and nice facilities
Stayed 1 night in Mar 2024
Response from Star Front Desk Supervisor on 2 Apr 2024
Good morning,Thank you for leaving us some honest feedback. We are happy to hear that you enjoyed your stay with us. We look forward to seeing you again very soon.

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always come back to the art hotel every time I visit Denver after moving away a few years ago. It is in such a nice quiet area next to the art museum and has great quick food options nearby! Huge fan of the restaurant there as well.
Stayed 4 nights in Mar 2024
Response from Star Front Desk Supervisor on 25 Mar 2024
Good morning, thank you for choosing the Art Hotel to stay at every time! We are happy to hear you choose us and we continue to bring you back as welll. We look forward to seeing you again very soon.

10/10 Excellent

Parisa

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service
Stayed 1 night in Mar 2024
Response from Star Front Desk Supervisor on 23 Mar 2024
Good afternoon, thank you for the honest feedback! We appreciate it and look forward to seeing you again very soon!

8/10 Good

TreeTop Child

Stayed 1 night in Mar 2024
Response from Star Front Desk Supervisor on 2 Apr 2024
Good morning,Thank you for leaving us some honest feedback. We are happy to hear that you enjoyed your stay with us. We look forward to seeing you again very soon.

10/10 Excellent

Laurie, New York

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the art. Room was very comfortable and clean. Great restaurant and bar.
Stayed 1 night in Feb 2024
Response from Star Front Desk Supervisor on 23 Mar 2024
Good afternoon, thank you for the honest feedback! We appreciate it and look forward to seeing you again very soon!

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Star Front Desk Supervisor on 23 Mar 2024
Good afternoon, thank you for the honest feedback! We appreciate it and look forward to seeing you again very soon!

10/10 Excellent

Kate

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very big and in great shape. This is an excellent hotel and value.
Response from Front Office Manager on 15 Feb 2024
Thank you for staying with us at The ART Hotel, Kate. It was a pleasure to host you and we are glad to hear that you enjoyed your hotel room.

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beware Resort Fees
Be warned! This hotel charges over $20 a day in resort fees that I was told cover the “complimentary” beverages in the room. Just wrong!
Stayed 2 nights in Jan 2024
Response from Front Office Manager on 15 Feb 2024
Our apologies that the 20 nightly urban amenity fee was not clear to you at the time of booking. I do want to assure you that it covers more than just the beverages in the room. This does provide you with transportation services, complimentary wifi, drinks and snacks in your room, and an equivalent food and beverage credit at our restaurant FIRE. We hope that if you return, you are able to take advantage of all of these benefits.

10/10 Excellent

Jesse

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and nice
Stayed 1 night in Jan 2024
Response from Front Office Manager on 18 Jan 2024
Thank you for staying with us at The ART Hotel, Jesse. Our housekeeping team takes pride in their work, and it is always great to hear positive feedback. Thank you for taking the time to leave a review for us.

10/10 Excellent

Mark, Louisville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Front Office Manager on 18 Jan 2024
Thank you for staying with us at The ART Hotel, Mark. It was our pleasure to host you, and we hope to see you again in the future.

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Front Office Manager on 9 Jan 2024
Thank you for staying with us at The ART Hotel, Michael. It was our pleasure to host you, and we look forward to seeing you again in the future.

10/10 Excellent

Andrei, Hamilton

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully curated artwork that complements the property. Staff members are friendly and accommodating.
Stayed 1 night in Dec 2023
Response from Front Office Manager on 4 Jan 2024
Thank you for staying at The ART Hotel, Andrei. It was our pleasure to have you and we are glad to hear you enjoyed your experience with the artwork and with the staff.

6/10 Okay

Kim

The shower only got to lukewarm. I was hoping for a hot shower. The blow dryer has a hard time turning on.
Stayed 1 night in Dec 2023
Response from Front Office Manager on 4 Jan 2024
Thank you for staying with us at The ART Hotel, Kim. I am sorry to hear that you encountered some problems in your room during your stay. We hope that you chose to return in the future, and we would be happy to help resolve any problems that you may have during your future stays.

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service, great staff, clean room, nice property. Beautiful art. Dog friendly
Stayed 1 night in Dec 2023
Response from Front Office Manager on 4 Jan 2024
Thank you, Paul, for staying with us at The ART Hotel. It was our pleasure to host you and your dog, and we are glad to hear that you enjoyed the property.

10/10 Excellent

Jeanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was like staying in an art gallery including the food presentation.
Stayed 6 nights in Dec 2023
Response from Front Office Manager on 1 Jan 2024
Thank you for staying with us at The ART Hotel, Jeanne. It was our pleasure to have you and we are glad to hear that you enjoyed the art and the presentation of your food at Fire Restaurant.

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great. Thanks for a great visit
Stayed 1 night in Dec 2023
Response from Front Office Manager on 21 Dec 2023
Thank you for staying with us at The ART Hotel. It was a pleasure to host you and we are happy to hear that you had a great experience with us.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the novelty of having original art
Response from Front Office Manager on 15 Feb 2024
It was a pleasure to host you at The ART Hotel, Steven. We are glad to hear that you enjoyed the ART collection.

10/10 Excellent

Jodell

Stayed 1 night in Dec 2023
Response from Front Office Manager on 17 Dec 2023
Thank you for staying with us at The ART Hotel. It was a pleasure to have you and give you a wonderful experience. We hope to see you again soon.

10/10 Excellent

Moyzes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall place
Stayed 1 night in Dec 2023
Response from Front Office Manager on 6 Dec 2023
Thank you Moyzes for staying with us at The ART Hotel. We are glad to hear that everything was good overall and we hope to see you again in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Front Office Manager on 6 Dec 2023
Thank you for your positive review of your stay at The ART Hotel. We look forward to seeing you again in the future.

10/10 Excellent

Carlotta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun spot great restaurant
Stayed 1 night in Nov 2023
Response from Front Office Manager on 1 Dec 2023
Thank you for staying with us at The ART Hotel, Carlotta. We would love to host you again at our hotel or restaurant.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel and staff were amazing. Only TV and phone did not work during our stay and our type of room was over booked. Ended up in with one bed instead of two.
Stayed 1 night in Nov 2023
Response from Front Office Manager on 22 Nov 2023
Thank you for your understanding regarding the problems that you experienced during your stay. We are glad to hear that you still think of the hotel and the staff as being amazing. We hope that you stay with us again in the future if your travels bring you back to Denver.

10/10 Excellent

Kennith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Front Office Manager on 18 Nov 2023
Thank you for staying with us at The ART Hotel, Kennith. We are excited to welcome you back again in the future for another excellent visit.

10/10 Excellent

Howard, Hudson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with friendly staff, large comfortable rooms, and an extremely pleasant restaurant with very good food and service. Right in the midst of several museums, and not too far from Union Station and the active neighborhood near that. (As is the case in many hotels, it’s almost impossible to get the AC not to blow right over the bed.)
Stayed 3 nights in Nov 2023
Response from Front Office Manager on 18 Nov 2023
Thank you for staying with us and sharing your feedback regarding The ART Hotel, Howard. It was a pleasure to host you. We are sorry to hear that the Air Conditioning was bothersome, but glad that you were comfortable in the hotel and enjoyed the area.

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Front Office Manager on 14 Nov 2023
Thank you for leaving us a review about your stay with us at The ART Hotel. We are glad to hear that you enjoyed your stay, and we look forward to hosting you again in the future.

6/10 Okay

Tiffany

Disliked: Cleanliness
Art hotel plus restaurant.
The Art hotel by the Hilton was okay. I arrived at the hotel at 9pm and the young lady that services us was very quick. Only problem is the room didn't have a balcony as advertise by their photos. Another problem is in the room there was a dirty robe and ripes on the bed board. Beside that the moutain view was breathtaking. The restaurant is very expensive and was okay. I love that they would try to make drinks that you ask. They made strawberry lemonade and it was awesome. The location is great for any artist or artist lover. But they did have a hidden charger of valet charge when we didn't have a car. The area had some great foods like tiff's treats ( the cookies are good) but is pricey. It was fours dollars for two cookies.
Burger with mac and cheese
Stayed 3 nights in Nov 2023
Response from Front Office Manager on 10 Nov 2023
Thank you for your review of The ART Hotel, Tiffany. Our apologies that the cleanliness of your room was not up to our standards. While we do have some suites with balconies that are available to be reserved, the majority of our rooms do not have balconies. We are glad to hear that you enjoyed the view and the artwork here at the hotel, we hope to welcome you back in the future.

2/10 Terrible

Magali g

Stayed 3 nights in Nov 2023

6/10 Okay

Vanessa

Liked: Cleanliness, property conditions & facilities
Artsy, clean property with good breakfast options. The staff were nice enough, but need training on how to handle a power outage. They didnt seem to care about guest comfort and told us we couldnt be seated at the restaurant while we waited for the power in our rooms to come back on. So disappointing considering all the resort taxes and premium expectations.
Stayed 3 nights in Nov 2023
Response from Front Office Manager on 10 Nov 2023
Thank you for your review of The ART Hotel Vanessa. I am sorry to hear that you were impacted by the area-wide power outage that occurred last week. We are sorry that we were unable to accommodate you at the restaurant during that time as well due to the lack of power to some of our vital equipment in our restaurant and kitchen. We hope that you chose to stay with us again in the future and that you will have a much smoother stay.

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Front Office Manager on 4 Nov 2023
Thank you, Ruth for staying with us at The ART Hotel. We look forward to the opportunity to host you again in the future.

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Front Office Manager on 4 Nov 2023
Thank you, Joshua for staying with us at The ART Hotel. We look forward to the opportunity to host you again in the future.

8/10 Good

Dan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Front Office Manager on 28 Oct 2023
Thank you for your positive review of your stay at The ART Hotel. We hope to be able to host you again in the future and provide you with an even better hotel stay.

10/10 Excellent

Akshay

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely experience
Stayed 3 nights in Oct 2023
Response from Front Office Manager on 27 Oct 2023
Thank you for staying with us at The ART Hotel, Akshay. We are glad to hear that you had a lovely experience, and we hope to see you again in the future.

10/10 Excellent

Amy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean modern rooms with comfortable beds. Close to food and the Art Museum.
Stayed 2 nights in Oct 2023
Response from Front Office Manager on 24 Oct 2023
Thank you for staying at The ART Hotel, Amy. We are glad to hear that you liked your room and were able to rest well on our beds. We hope that you enjoyed everywhere that you went in Denver, and we hope to see you again in the future.

10/10 Excellent

Robert, Milton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Front Office Manager on 24 Oct 2023
Thank you for staying at The ART Hotel Robert! We are glad to hear that you enjoyed your stay with us. We look forward to seeing you again in the future.

10/10 Excellent

lynette

Stayed 1 night in Oct 2023
Response from Front Office Manager on 24 Oct 2023
Thank you for staying at The ART Hotel Lynette! We are glad to hear that you enjoyed your stay with us. We look forward to seeing you again in the future.

10/10 Excellent

Derek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for easy access to the Denver Art Museum. Was way more than a convient location. One of the best hotels I've experienced. The restaurant on site is amazing! We had a wonderful weekend and would highly recommend staying here whether you plan to visit the museum or not.
Stayed 2 nights in Oct 2023
Response from Front Office Manager on 16 Oct 2023
Greetings Derek,Thank you for your positive review of your stay at The ART Hotel. We are glad to hear that you enjoyed the hotel and would recommend it to others. We hope to see you again if you return to Denver.

10/10 Excellent

Andrew

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Front Office Manager on 16 Oct 2023
Thank you, Andrew, for sharing your review of The ART Hotel. We are glad to hear that you enjoyed your stay with us and we look forward to hosting you again in the future.

10/10 Excellent

DonJuan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Front Office Manager on 28 Oct 2023
Thank you for your positive review of your stay at The ART Hotel. It was a pleasure to have you with us and we look forward to hosting you again in the future.

4/10 Poor

Nehemias

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The good: Surprisingly enough, the FIRE restaurant was probably the highlight and saving grace of the stay at the hotel. The food was delicious (Wife and I only ordered appetizers since we didn't want full meals) and those were tasty and the staff were extremely delightful. The Bad: almost everything else. To start, there is no self parking at all. That was my bad and I should have done more research but only having valet parking ($54/night) and no self parking is insane. Not only that, but the room we booked was a "Mountain View Deluxe" and im not sure if the photos were old but the mountain view is covered by new construction and not worth the premium price. Strongly encourage folks to try and find current photos of the mountain view. Finally, the $20 "resort" fee. This hotel tacks on a $20/day fee that you have to use or lose each day you stay and it can only be used at the restaurant or bar, and I am not sure what this fee is being used towards except to charge customers an extra fee because I do not think there is a pool/hot tub located in the building anywhere. Either way, this fee is a bit annoying to deal with because you will either get charged $20 a day at the end of your stay or you end up spending $20 worth (or more) at the bar or restaurant to "use" that fee for the day. Overall, some of the staff were nice and quick to solve our issues, others were a little curt and unhelpful. The cleaning staff was quick and helpful to handle the changing of a top sheet that
Stayed 2 nights in Oct 2023
Response from Front Office Manager on 13 Oct 2023
I am sorry to hear that you were dissatisfied with your hotel stay at The ART Hotel. My apologies that due to our location in downtown Denver we do not own a parking lot or structure in which to provide you with self-parking. There are some options in the area, but I will admit that they are not inexpensive. I am additionally sorry to hear that some our staff were not able to be helpful during your stay with us. Our 20 Urban Amenity Fee does include a 20 daily credit at our restaurant, complimentary wifi, complimentary in room beverages, and use of our town car. I am sorry that your mountain view was partially obstructed by some of the new buildings around our hotel. This is something that we will be looking into further. Our apologies again that this stay was not able to meet your expectations. Thank you for your positive comments about FIRE restaurant.

10/10 Excellent

Alexandra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Hotel is located in a good area, close to downtown and walkable.
Stayed 4 nights in Sep 2023
Response from Front Office Manager on 7 Oct 2023
Thank you for your feedback regarding The ART hotel. I am glad to hear that you enjoy the golden triangle cultural district where we are located. It truly is a great part of Denver.

10/10 Excellent

Kelly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fresh, Welcoming, Spotless Hotel
I usually stay in 4 and 5 star hotels, and I sometimes have mixed experiences at Curio Collection Hiltons. The Art Hotel was absolutely immaculate, fresh, and inviting. The bed was super comfortable, and the bathroom spotless and new. I wouldn't hesitate to stay at this hotel again - it is my new go-to!
Stayed 2 nights in Sep 2023
Response from Front Office Manager on 4 Oct 2023
Thank you for your feedback Kelly. I am sorry to hear that you have had mixed experiences at Curio Collection hotels, but we are happy to be one of the best! We are excited to be your go-to hotel in Denver and look forward to seeing you again soon!

10/10 Excellent

Salvador, San Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Great location & Service
Stayed 2 nights in Sep 2023
Response from Front Office Manager on 4 Oct 2023
Thank you for your positive feedback regarding your recent stay at The ART. We would love to have you back in the future if you ever return to Denver, Salvador.

10/10 Excellent

Brian

Stayed 3 nights in Sep 2023
Response from Front Office Manager on 4 Nov 2023
Thank you, Brian for staying with us at The ART Hotel. We look forward to the opportunity to host you again in the future.

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay, amazing staff! From the dogs in the elevator to the nuggets on the wall, the atmosphere and artwork throughout the hotel was exceptional. Had a difficult time selecting from the breakfast menu at Fire because everything sounded delicious! We were very pleased with our selection. Great location, close to everything we wanted to see. We wish we could have stayed longer!
Stayed 2 nights in Sep 2023
Response from Front Office Manager on 4 Oct 2023
Hello David, we are glad to hear that you enjoyed your time with us at The ART hotel. It was a pleasure to host and feed you while you were staying in Denver. We are glad to hear that you were able to enjoy the art collection here and we look forward to seeing you the next time you are in Denver.

8/10 Good

kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Front Office Manager on 4 Nov 2023
Thank you, Kyle for staying with us at The ART Hotel. We look forward to the opportunity to host you again in the future.

10/10 Excellent

Stan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Front Office Manager on 26 Sep 2023
Thank you for taking the time to share your feedback regarding your recent stay at The ART Hotel, Stan. I am glad to hear that you enjoyed your stay with us. We hope to see you again in the future!

10/10 Excellent

Holly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Front Office Manager on 26 Sep 2023
Thank you for taking the time to share your feedback regarding your recent stay at The ART Hotel, Holly. I am glad to hear that you enjoyed your time with us. We hope to see you again in the future!

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Front Office Manager on 26 Sep 2023
Thank you for taking the time to share your feedback regarding your recent stay at The ART Hotel, Kelly. Thank you for staying with us, and we hope to see you again in the future!