"Hoteliers had provided lots of extra touches. The cleaning was impeccable.
The room was well, decorated she had good quality cushions and curtains made to match the paper on the feature wall, nice quality biscuits and tea, sew kit and cottonpads.
Wonderful comfy bed and clean shower room.
Great selection at breakfast, fresh fruit, raspberry, blueberry, cereals then full English and about 8 various mini jam pots including salted caramel, I had to resist taking them home
1st time I've been to...
"The setting is beautiful, room was spacious and comfortable. View from the balcony was lovely and staff were very friendly. Even a little welcome bag for the pooch.
"
"We loved it here, had a a good couple of nights with friends. Beautiful apartment, amazing mattresses and pillows, very quiet environment. The pool wasn’t open and some work was happening but you can tell it’s going to look amazing once they put it all together and summer prep work is expected at this time of year. Kara was fab and we met a super helpful housekeeper who is doing a degree who was a literal walking tourist information centre. Great atmosphere all round ."
"This is a great hotel for a short stay in Colchester. A very good breakfast, large rooms, and the location is great if you want to explore Colchester (right by the castle and park). "
"Nice comfortable hotel an easy walking distance from everything in Colchester. The bed was comfortable and the breakfast was good quality. I liked the fact that breakfast is 'a la carte', as that reduces wastage. Cleanliness is good and the staff were friendly and helpful. Would definitely recommend!"
"Had an amazing stay! Room was fantastic! So no what we was expecting, we only booked last minute over the bank holiday weekend as we had a funeral nearby.
Everything about the room was excellent, clean, modern, gorgeous shower.
We ate in the pub restaurant, the food was superb.
Breakfast was excellent! So much choice. The staff were so welcoming and friendly
Highly recommend this place to stay or just eat and drink.
Thank you!"
"I was very well looked after on a one night stay. The bed was comfortable, the staff were very kind and I enjoyed a delicious indian meal in their restaurant."
"Lovely old property, lots of character and charm.
Staff are friendly and welcoming, some I feel are under pressure from senior management,
It feels like they are short staffed.
Which adds pressure to the rest. But they cope with a smile. Be nice to see more staff which would definitely increase the customer experience and enjoyment.
Word of mouth is the biggest compliment to any business.
Thank you to all the staff on the front line."
"Lovely quiet and massive grounds covered in nature and very well kept, the accomodations were lovely and everything whilst on the higher end price wise was worth every penny. Would happily return. Some of the staff really set the hotel apart by being more accomodating than most "
