"The setting is beautiful, room was spacious and comfortable. View from the balcony was lovely and staff were very friendly. Even a little welcome bag for the pooch.
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"We loved it here, had a a good couple of nights with friends. Beautiful apartment, amazing mattresses and pillows, very quiet environment. The pool wasn’t open and some work was happening but you can tell it’s going to look amazing once they put it all together and summer prep work is expected at this time of year. Kara was fab and we met a super helpful housekeeper who is doing a degree who was a literal walking tourist information centre. Great atmosphere all round ."
"Located behind "Kind of Spice" so type that in when looking for this place. No lift in the annex building, which is where our room was (2nd flr). Otherwise, kind staff and clean rooms. Complimentary bottles of water at the FD, just ask. Breakfast selection was fantastic; you can pay the night before and save 4bucks compared to the day of. No dinner service, but the bar is open in the evening from 5:30- 10:15pm. "King of Spice" (curry) is right around the corner, so we had dinner there instead....
"Lovely quiet and massive grounds covered in nature and very well kept, the accomodations were lovely and everything whilst on the higher end price wise was worth every penny. Would happily return. Some of the staff really set the hotel apart by being more accomodating than most "
"Room was clean, tidy, functional and had sufficient features. The balcony was a great addition. The view over the town was super. It overlooks the street so accept there will be town noise on a Friday./Saturday night. Does mean it is superbly situated for city exploits.
Only negative was parking. It was a busy weekend and the assigned car-park had only once space."
"I was very well looked after on a one night stay. The bed was comfortable, the staff were very kind and I enjoyed a delicious indian meal in their restaurant."
"Didn’t expect too much as was overnight stay for early ferry trip for family of 6 with little research. Staff were welcoming and hotel modern and room very clean. They got up extra early to give us continental breakfast. Great location, nice bar , recommended! Far exceeded our expectations Thankyou."
"What a great place to stay in you need a bed for the night. Everything is handed by phone and text. Parking at the rear of the property, nice clean room and we'll sorted en suite. The design of my room made it a bit of a squeeze getting around the double bed. Good amenities including a drinks fridge with complimentary water and juice included as well as tea and coffee making facilities and a small oven, ironing board and cooling tower fan.
25 minutes walk to Castle Park"
"Lovely old property, lots of character and charm.
Staff are friendly and welcoming, some I feel are under pressure from senior management,
It feels like they are short staffed.
Which adds pressure to the rest. But they cope with a smile. Be nice to see more staff which would definitely increase the customer experience and enjoyment.
Word of mouth is the biggest compliment to any business.
Thank you to all the staff on the front line."
