โรงแรมใกล้พิพิธภัณฑ์เกาะเมอร์ซี, โคลเชสเตอร์

"Perfect location"

"Heating in the initial room was not able to be turned on. No equivalent room was available. I was told I would have to pay for an upgrade or stay in a freezing cold room. Finally, 2 hours later, I was advised I would be moved to another room at no additional cost. This should have been athe immediate and unquestioning solution. Very disappointing. Breakfast was also very disappointing. The most limited (and prepackaged, so not fresh) range for breakfast I have ever encountered in extensive...

"As usual my stay was wonderful The staff cannot do enough for you Standards in all areas are very high! This is what keeps me returning…on that note, I’m wondering if there could be some kind of reward , ie a free dinner, or returning guests?!"

"Absolutely gorgeous room and friendly, helpful staff. Delicious breakfast. Lovely grounds and easy walk to the university campus. Would definitely stay again when in the area :)"

"Good price, helpful host and all necessary facilities. Would recommend!"

"Comfortable stay"

"Good value"

"Really comfortable bed. Super clean. Great for a couple of nights stay. Close to the University to meet up with our daughter. Would recommend the Beth Chatto Garden near by for a visit. "

"Nice touch the fridge and microwave the bathroom and room looked clean But the walls are to thin Close to the road the traffic is all u hear . The people above every move they make you can hear, doors closing and feet stomping . "

"Do not book here. I booked 10 months in advance and when we arrived they couldn’t find my booking. Given a room on 2nd floor, in direct sunlight so it was like a sauna, but they did give us a fan. Arrived back at midnight to find gates closed and locked. Had to call someone to unlock the gate and let us in. Next morning tried to use the shower and wouldn’t work, then tried the was basin and no water. When I mentioned the shower at checkout, they knew about it and said we should have been...

"Good place in a high street"

"Lovely, interesting old building in a very good location. Given the age of the hotel there are the inevitable uneven floors and slightly steep stairs. The free parking at the rear of the hotel is a real bonus. Our room was comfortable, well equipped and pleasantly decorated. The breakfasts were consistently good but sadly the hotel does not provide evening meals. All the staff were cheerful and very helpful. We would definitely stay here again."

"Lovely hotel with very helpful and personable staff. Breakfast was superb."

"Dear Pauline and Dave - thank you for a great stay - take care. Mick and Sharon"

"Our stay at the ship inn was lovely. The room was spacious and modern, the bed was really comfortable, the bathroom and walk in shower were delightful. We didn’t have the breakfast as we had other plans with friends. This is a help yourself continental style breakfast, which looked quite basic but perfectly adequate. The staff onsite were very friendly and accommodating. The only thing we found could be improved is the communication beforehand. I had a query and so messaged via Expedia, I...

"Breakfast is superb!"