"The setting is beautiful, room was spacious and comfortable. View from the balcony was lovely and staff were very friendly. Even a little welcome bag for the pooch.
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"This is a great hotel for a short stay in Colchester. A very good breakfast, large rooms, and the location is great if you want to explore Colchester (right by the castle and park). "
"Nice comfortable hotel an easy walking distance from everything in Colchester. The bed was comfortable and the breakfast was good quality. I liked the fact that breakfast is 'a la carte', as that reduces wastage. Cleanliness is good and the staff were friendly and helpful. Would definitely recommend!"
"I was very well looked after on a one night stay. The bed was comfortable, the staff were very kind and I enjoyed a delicious indian meal in their restaurant."
"The place was huge the value wonderful parking right out back great people food, just walk everywhere myself wife and daughter came all the way from the USA and couldn't have ask for better."
"I loved how unique the property was. Our room was cosy, the beds so comfy & everything we needed was provided in the room. Breakfast was delicious & having the option of takeaway pizza to our room on the night of arrival was brilliant. Thank you."
"Lovely old property, lots of character and charm.
Staff are friendly and welcoming, some I feel are under pressure from senior management,
It feels like they are short staffed.
Which adds pressure to the rest. But they cope with a smile. Be nice to see more staff which would definitely increase the customer experience and enjoyment.
Word of mouth is the biggest compliment to any business.
Thank you to all the staff on the front line."
"Amazing staff, food of a high standard. Rooms especially windows need repainting, updating .Noisy if windows are left open. But I would highly recommend. Will be staying again."
"I have often stayed at this hotel when travelling for business in the area and it never disappoints. The service, staff, ambience, excellent food and easy car parking, makes it a must stay. Always a genuine welcome and the pwners / staff happy to chat whilst you're there. Fantastic breakfast and a great dinner menu, congrats to the chef for thier consistent wonderful, tasty food."
