โรงแรมใกล้เมอร์ซี ไอส์แลนด์ ไร่องุ่น, โคลเชสเตอร์

"The service and the staff were awful. It’s a lovely hotel"

";lovely"

"Rooms were lovely and clean and spacious. Lack of staff and very poor service at Breakfast. Standards of staffing have dropped since our last visit. Hardly anyone avilable. "

"Heating in the initial room was not able to be turned on. No equivalent room was available. I was told I would have to pay for an upgrade or stay in a freezing cold room. Finally, 2 hours later, I was advised I would be moved to another room at no additional cost. This should have been athe immediate and unquestioning solution. Very disappointing. Breakfast was also very disappointing. The most limited (and prepackaged, so not fresh) range for breakfast I have ever encountered in extensive...

"Bang average bar staff check you in and it seems like a proper inconvenience ! Sorry about that "

"Beautiful, spotlessly clean, cosy room. Friendly owners. Delicious breakfast."

"Sooooooo much better this time around will definately stay again !!! "

"Parking was easy but on the expenses side should be free for the stay at hotels."

"The room smelt rather bad and lots of loud pipework. There were also lots of screaming children in the background "

"If you are looking for the best of what a traditional British guesthouse should be, look no further. The room and communal areas are spotless. The towels and linen are fresh and look New. Building is well 19. The refreshments in the room could be no better, and the bed was extremely comfortable. Then we come to breakfast. Perfection. And to top it all exceptionally good value. ospotless"

"Lovely adapted room good service"

"The hotel keeper is nice and helpful. Besides, the room was clean and tidy."