Search Hotels Near Cranage Village Hall, Crewe

"No water in the room. No shower caps or other bits in the bathrooms. Breakfast was great. Rooms were nice but kept hearing a rattle of some pipes during the night which affected ted our sleep. "

"Kayley was so lovely - as were all staff. The friendliness shines throughout the property and makes for a very relaxed, comfortable stay. All meals taken were exceptional and a big shout out to the cleaners - our room was immaculate! Dog friendly and dog loving staff too. Exceptional quality and would rebook in a heartbeat. "

"Staff were excellent and the resturant was good"

"Clean room spotless excellent staff and food excellent"

"Very pleasant staff, nice food for evening meal and breakfast, reasonably priced evening menu (we had the fixed price menu). Room was large, felt cold when we arrived but that was due to the radiators being switched off. Once they were on the room warmed up very nicely and quickly. Room felt a little dated but nothing too bad, could do with a little fresh coat of paint. Our room (5) was also above the main bar area, think this might apply to all the rooms and we could hear the conversations quite clearly from below. So if you are a light sleeper and want to go to bed before closing time this might affect you. Overall, I was happy and would return for an overnight stay and food. "

"Nice room"

"A disaster from the get go, first there was no one at reception, none of the three numbers displayed on the reception door were answering. After many attempts we managed to get though to someone who literally said he was unable to help us. After half an hour of wait and worry, a young lady passed by and whom we asked for assistance. Thankfully, even though she wasn't a member of staff, she manged to direct us to a room (room17) and provided us with towels. The whole room was dirty and there was an obvious lack of upkeep as there were cobwebs everywhere, the bathroom door would not open nor close hence a lack of privacy. To make matters worse we were rudely awaken at half past midnight, with very heavy banging on the door by the supposed owner who unprofessionally demanded to know who we were and that we were in the wrong room. when nobody was there to reception us in the first place. The second night was not much better, this time there was door banging on next to us round 5am then they proceeded to carry out some works round 6. All in all a terrible experience and we never once ended up seeing a member of staff. I shall be grateful if you could guide us to were we could log in a complaint as I would like a full refund"

"I was working at an event nearby and didn’t want to stay in a hotel for 4 nights wanted a home from home and the cottage was perfect."