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"Check in was easy & we were shown our room & where everything was. We were asked what we wanted for breakfast & what time. The breakfast was very good & prompt including toast & either tea or coffee. The location is very central & within walking distance & has a car park which made things easier. The only downside which was beyond their control was the 17 weeks of roadworks nearby which confused the sat nav. Definitely would use again. The bed was also one of the comfiest I’ve slept in for a...

" The room was very clean & comfortable. "

"Lovely dining and bar areas. Really friendly and polite staff. Best location for The Picturedrome events."

"Fantastic stay great service 2nd time I have stayed and would do again friendly staff "

"Nice venue in a great location."

"Yes excellent stay toni the manager goes above and beyond makes your stay more pleasant 10 out of 10 for the manager he works very hard and nothing is to much trouble "

"Staff, meal, and really nice room, good value "

"Very pleasant staff. Food was lovely. "

"The room was lovely staff excellent breakfast very good "

"The hotel is very dated. The staff are very friendly. It was quite clean but being a Towncenter hotel it was extremely noisy through the night into the early hours of the morning and then to cap it off workmen started work on the McDonald’s opposite at 6 am in the morning, so I’m not a great night sleep. "

"Sarah and Stuart are wonderful hosts, the breakfast is amazing, the rooms are delightful and the bed was so comfy. As always, we were made to feel so welcome. Would highly recommend a stay here in this wonderful home. "

"Staff were amazing and so friendly, spa was great and room was so comfy."

"Although there was scaffolding on the back of the building, there was no noise or evidence of building being done when inside, a credit to the cleaning team. The staff are wonderful from the great welcome on arrival to the next morning’s fabulous breakfast team. Thank you"

"Yes as always clean towels and bedding spotlessly done also lovely and warm "

"Great staff"

"From arrival to departure the staff were attentive, and polite. The room was spacious and didn't require anything else. Plenty of parking. The breakfast choice was good and tasty."

"Stayed in the cottages for a wedding weekend. Everything was lovely and the location is just fabulous. The food was lovely and the staff all worked really hard and were there morning until night. The cosy lounges were a bit too warm when the fires were roaring but there are other rooms to sit in. Will definitely be back 👍"

"Lovely room and friendly staff. I’ve stayed here a couple of times before and will again "

"Good"

"The room was lovely rather like a suite. All the staff were well manned and polite. It was a lovely overnight stay - definitely returning."