Search Hotels Near Cinemark Durbin Park, Jacksonville

"No complaints except the pool they need to include pool times for teenagers.. it was so many little ones the teens couldn’t enjoy themselves "

"My stay was for 5 days and every day the breakfast was hot and fresh with good options. The staff was very professional and polite. They was extra helpful. The rooms were clean. Great location it’s well lit and walking distance to restaurants like Wendy’s, DQ, Zaxby.. "

"Great staff however only self purchase breakfast. Nothing complimentary."

"Great. Breakfast everything was on point and comfortable. "

"Overall, the property is clean and the rooms are furnished appropriately. However there was an incident that reflects management's view of its customers. On the second day of our four day stay, shortly after breakfast, my wife and I noticed a very strong odor which gave us both a headache. I checked the hallway and the odor was much stronger. I went to the front desk to inquire about the problem and was told that they were painting the room across the hall. They said that the windows were open and a fan was in use. They said the smell would "dissipate in a while." When I asked to speak to the manager, the front desk clerk went behind a partition and spoke with the manager. She came back and told us that the manager was too busy to talk with us. I asked for information as to the type of paint that was making us sick and was told that they didn't know. They said that they would provide that information before the end of our stay which they never did. To avoid becoming more nauseous, my wife & I had to leave the hotel for several hours. Not once was there an apology or an offer to switch rooms. We usually stay at this hotel 2 or 3 times a year but will never return as it is obvious that they do not consider the safety of their guests as a priority."

"Apartment was clean and comfortable. We didn’t have pot holders, dish towels and could’ve used a cookie sheet. No additional soaps, toilet paper or trash bags were provided "

"Did not use restaurant. The facility is in an excellent area and overall excellent. But it needs renovation in decor, baths, etc. Staff is excellent. "

"Stayed one night ,room had plenty of space. But only one small trash can ,the coffee maker was very confusing to use could only make hot water, and had dishes and all the fixings but no dish soap or dishwasher stuff to clean anything same for washer and dryer "

"Everything was very clean and staff was nice and very welcoming "