โรงแรมใกล้ฟอลลิ่ง วอเทอร์ส พอนด์, Jacksonville

"Nice hotel. Friendly staff, comfortable bed, great breakfast. Dove products in bathroom big hit with the wife! Only complaint was broken USB ports. We have stayed before and ports were non functional in that room as well. "

"N/A"

"Overall super smooth experience."

"My family and I stayed at this property recently when my daughter had to have surgery. The staff was very friendly and would say, "welcome back" each time we would return. The beds were so comfortable, our room was very clean, and quiet. We will stay again when my daughter needs to see her doctor for a follow up."

"When I arrived the TV didn't work came on but would not connect to the server, I picked up the phone to call the desk...and it was not working. They had no one to come look till the next day. They offer to move me but I had unpacked already. The pool and jacuzzi were loaded with leaves and debris...it happens but the net to skim was completely broken...and the maintenance guys wouldn't be in till 3...no further assistance was offered even when I asked if they just had another one. Which it turns...

"The property was well kept, clean modern up to date with nice bathroom. AC unit worked good and not loud. Large TV. Staff was very accommodating. The breakfast was very typical hot/cold style…the eggs were prepared a step better with cheese and vegetables We would definitely stay here again if we are in the area. "

"Yes"

"First, the Wi-Fi was not working at all, and we rely on internet access for work—so this significantly impacted our ability to get things done during our stay. Reliable Wi-Fi was actually a key reason we chose your hotel. Second, when we checked out, we found out we weren’t even registered under the correct room. We were assigned and stayed in room 421, but your system had us listed under room 316. That raises some concerns for us about how our stay was managed. Because of both the lack of a...

"Room was clean. AV was a little loud but livable. Staff was very nice & helpful. Breakfast was mediocre."

"The staff is always friendly and helpful. LOVE the breakfast offerings every morning and cookies and lemonade available in the evenings. My favorite place to stay in Jax!!"

"Clean rooms, plenty of restaurants close by,staff very friendly, breakfast very good"

"That was one of the nastiest places EVER. It didn't look anything like the website. I booked for 2 nights, only stayed for one night. Thought it was the new studio rooms but it was actually where people live and school bus drop off children. Booked 2 doubles. It took 3 times to get the key to be set to open the door.the tv had been stolen and there was no curtains. The tubs are very dirty and the white surface had been scrubbed off. He then put us in room with a king bed....not much better....

"We were one of the first guest to stay at the hotel and I believe the first to stay in the room we had. The grounds were nice. The room was spacious and neatly kept. The staff were very nice and helpful. Since it is new, the staff seemed to be working through figuring out how their system works with checking guest in but we were patient and understood the wait. Overall, it's in a great location and I'd definite return for another stay."

"I will be contacting the GM about the "

" The stay was nice. "

"Room was clean and comfortable. Breakfast at Mulligans was great."

"Bathroom had a constant bad odor, wallpaper was peeling, tub was stained and chipped. Time for a remodel! We were there late, tired, and leaving early so I didn’t bother to ask for another room. Kept a towel rolled up by the door to keep the noise and light out from the big gap. Bed was comfortable and nice to have a fridge in the room. We have stayed there once before but I won’t be back. "

"Location was very perfect for an appointment at The Mayo Clinic. Staff could not have been nicer."

"Check in had everything ready, so it was very fast. Clean room. AC blew cold. Didn't hear other guests. Only 1 bar of soap, no shampoo. Bathtub is cracking. "