โรงแรมใกล้ฟอลลิ่ง วอเทอร์ส พอนด์, Jacksonville

"Overall it could use some updating. The pool was dirty. Most bothersome was the afternoon staffer who was unwilling to pause what she was doing to allow us to check in early. My party arrived for a bereavement stay and needed to freshen up before meeting family. After waiting for her to finish some task (which could have been completed later), she indicated there would be a $50 charge to check in early. Really ? Even after telling her about the funeral ??"

"The staff was very friendly and accommodating. The room was as stated."

"Breakfast was very good. Clean rooms and helpful staff"

"Everything from start to finish was phenomenal!"

"Had a issue with our 1st room the door wouldn't lock but they quickly moved us to another room. The water pressure in the shower seemed kinda weak and my wife was awakened by by ants crawling in the bed they were on the floor as well"

"Room have strange smell maybe mold or humidity, furniture in poor condition, hot water not working properly, we had to change to another room"

"The entire place was pristine!"

"Staff went above and beyond, from check in to check out. Housekeeping does a phenomenal job. Breakfast attendant was super friendly and breakfast was awesome!!"

"Clean room, quite hotel, no smoke and no pet"

"Room and bathroom very clean. Breakfast was nice."

"Excelente soy viajero frecuente y este será mi hotel en mis próximos viajes"

"There was no cold water in the sink nor the shower, this should be corrected asap. Phone and side tables needed a cleaning. Staff was very helpful and nice."

"I stayed at the hotel before and always it was nice and very nice staff but this time the room was very mildewy and the carpet felt wet to touch and it was not a pleasant odor and it was strong"

"Property was clean and room the entire staff was amazing as well as my stay"

"clean, friendly, professional"

"This property was absolutely amazing!! The safe was extremely nice, and made the check in process so fast and simple. The rooms were very spacious and extremely comfortable. The pool and hot tub, was definitely my highlight. The pool wasn't real cold, and the hot tub felt absolutely amazing. We are definitely staying here again whenever we're in Jacksonville,Fl."

"Ok"

"Ants, broken vent fans, pool closed most every time I checked and finding out the hotel was overbooked after a 1200 mile trip created a lot of stress... I can say the staff was helpful and we were moved to another room of which only had one bed where temp beds had to be moved in for my children. Would I stay again, absolutely not but it was decent for what it was."

"Everyone and Everything was excellent. Extremely clean. At one point it smelled in the hallway on second floor as if a customer had smoked marijuana in the room. The staff put an air purifier in the hall and it made a great difference. This was my first time staying in an AC hotel and I love it. It has become one of my favorites."