Good parking. Decent area but the hotel itself was unsavory. One bar of soap and not even an ice machine! Stains on walls, carpet, furniture falling apart… the place is a dump. AVOID
Staff was nice an check-in. Overall not a great property but it go the job done. There were a lot of vocal dogs near me. Bring your earplugs or play some white noise if you want to get some sleep.
เข้าพัก 3 คืน, กันยายน 2026
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Rose
31 ต.ค. 2026
Overall, the property looked fine. The pond helps give it a relaxing view. But it was depressing coming into a room with rusted stove, a banged up bureau, a banged up refrigerator that has door hard to close, very old stained carpet and hard to turn-off faucets. It would've been perfect if we came later for Halloween. I'm dealing with a chronic illness. I wanted to lessen the stress without going to a luxurious hotel. I won't file a claim. Just save money for housekeeping or room renovation. God bless us all.
เข้าพัก 7 คืน, ตุลาคม 2026
รีวิวที่ตรวจสอบแล้ว
2/10 แย่มาก
Guadalupe
6 ก.ย. 2026
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Had to go down two times because the key cards wouldn’t open the room door
The hallway was a bit smelly. some littering outside. but other than that it was alright. good size room. shower was good. Oh and the card key kept on not working. i got locked out of my room a couple of times.
I had a wonderful stay, completely elevated by the outstanding service at the front desk. Martha made the booking and reservation process incredibly smooth and stress-free. Lesly was also fantastic, securely holding my UPS packages so they were ready for me right when I arrived. It is so rare to find staff this attentive and helpful. Martha and Lesly truly made me feel welcome and well taken care of. Highly recommend this property!
I booked 2 rooms here, but on the day of our stay Expedia emailed me to say the hotel wouldn’t honor my reservations. Expedia worked hard to put us up elsewhere at the same price. The whole Chicago area hotels were booked up. That night Extended Stay America issued 2 charges to my credit card. I called them the next day but they denied doing so. I had to dispute the charges with my CC company.
Would not book here again. Sad
First off, the carpet was old, worn and DIRTY. The furniture was old and very scratched up. Some furniture had the top sawn off on one side with no finish. The counter top was sawn off and unfinished, The curtain rod was bent an coming down on one side. There was no coffee maker. The amenities included a "Grab N' Go Breakfast". There was no such thing. The front desk was shuttered in the morning... office hours start at 9:00.