Reserved 3 nights online. After a day or two I was going to call for some questions. Several phone numbers came up online. None was good. FINALLY found the one ending in 5000. Fix problem.
And you’re short of staff. I’m from downstate and was surprised at so many “will hire” signs I saw almost everywhere. Not enough $ to pay enough so they can get by on it or there are other reasons too many won’t work.
Put my review to good use. Haha. Helps me understand myself.
We loved the location & the room. The bellboy was wonderful!
However, the shower was not as clean as we expected. There were long black hairs on the shower floor
I’ve stayed at the Carlton of Oakbrook several times. It has a wonderful historic charm and is conveniently located within Oakbrook. The staff is friendly and the facilities are clean and well maintained.
I ended up breaking my leg and needed housekeeping to gather my belongings for me and they didn’t check any drawers for items. My mother had to go back and get all my stuff that housekeeping overlooked. Bed was uncomfortable to boot.
I stayed in Oak Park with some friends, so we were in 3 rooms total. The hotel was nice. The location was good and very close to the L station, so it was amazingly easy to get to loop and downtown. We didn't use the restaurants.
The hotel is vintage. This means dated to some extent but the overall it comes together nicely. Very clean. The bath lacked much vanity space but my chest was right beside the bathroom door so no issue.
I rated an 8 because I did experience that there was no service. I stayed 2 nights. I am fine not changng the towels for 1 day but would have liked a re-stock of the coffee. Also the coffee maker leaked which created a mess to clean up.
I did fnd the walls thing and the room next to me had the TV on all night. I called at 4AM and the desk person said they would call then to have them turn it down but it didn't happen. (I could hear the TV clearly so would have heard if their phone rang.)
I would definlty stay here again.