"Lovely hotel, felt very modern and luxurious but welcoming. Lovely apartment (on 17th floor) with amazing modern cityscape views with lake... Spacious living room (with kitchenette) and bedroom with sizeable attractive ensuite with bath as well as walk in shower. Breakfast in hotel restaurant very impressive for range of items and choice of Western as well as Eastern cuisine... the hotel manager and his wife were there every day, spoke excellent English and were very welcoming so it was a real...
"I only stayed for two nights, but my experience at **Pan Pacific Suzhou** was fantastic. The hotel is beautiful, impeccably clean, and offers a luxurious yet comfortable atmosphere.
What truly stood out was the **exceptional customer service**. When I accidentally left my necklace behind, the staff went above and beyond to ensure its safe return—sending it to my next hotel in Shanghai **the very next day**! Their honesty, efficiency, and kindness reflect the hotel’s commitment to guest...
"This Holiday Inn actually adjoins the Hualuxe Hotel (both properties are owned by the IHG group). When you arrive, you check in at the Hualuxe reception area. A buffet breakfast is served on Level 1 of the Hualuxe property; guests also have access to the swimming pool on Level 3 of the Hualuxe Hotel. The properties are located in a fairly quiet, leafy area, and it's only a 12-minute walk to the Guangming Road metro station, from where you can get to the centre of Shanghai in just over an hour....
