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W Suzhou

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Luxury
5.0 star property
9.2

Wonderful

Elegant escape with stunning lake views

Grand and fun, this property boasts a unique lobby and lounge, spacious rooms with moon-shaped accent lights, and full automated toilets. Savour the 37th-floor dining experience with stunning lake views, delectable food, and exquisite cocktails.

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is ฿4,683
฿5,461 total
includes taxes & fees
2 Aug - 3 Aug

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Wonderful King Room, 1 King Bed, City View

A modern hotel room with a large bed, a TV mounted on a wall, a seating area with a view of the city, and a large window.

Wonderful King Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 47 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Wonderful Queen Room, 2 Double Beds, City View

A hotel room with two beds, a hanging chair, a city view, and a modern design.

Wonderful Queen Room, 2 Double Beds, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 47 sq m
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Spectacular King Room, 1 King Bed, High Floor City View

A modern hotel room with a large bed, a sofa, a round mirror, and a city view.

Spectacular King Room, 1 King Bed, High Floor City View

  • City view
  • 47 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Spectacular Queen Room, 2 Double Beds, High Floor City View

A modern hotel room with two beds, a hanging chair, and a large window offering a city view.

Spectacular Queen Room, 2 Double Beds, High Floor City View

  • City view
  • 47 sq m
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Fabulous King Room, 1 King Bed, Lake View

A modern hotel room with a large bed, a TV, a sofa, and a view of the city.

Fabulous King Room, 1 King Bed, Lake View

  • Lake view
  • 52 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Cool Corner Suite, 1 Bedroom, Lake View

A modern hotel room with a large bed, a sofa, a small table, and a view of a cityscape and water.

Cool Corner Suite, 1 Bedroom, Lake View

  • Lake view
  • 96 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 Bedroom, Lake View

A modern hotel room with a large bed, a sofa, a small table, and a view of a cityscape through large windows.

Studio Suite, 1 Bedroom, Lake View

  • Lake view
  • 96 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Mega King Room, 1 King Bed, High Floor Lake View

A modern hotel room with a large bed, a TV mounted on a green wall, a dining area with a view of the city, and a balcony with a cityscape view.

Mega King Room, 1 King Bed, High Floor Lake View

  • Lake view
  • 52 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Fantastic Suite, 1 Bedroom, Lake View

A modern hotel room with a large window offering a city view, a curved sofa, a round coffee table, and red ottomans.

Fantastic Suite, 1 Bedroom, Lake View

  • Lake view
  • 113 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds

A modern hotel room with two beds, a large window with a city view, a round mirror, and a green decorative item on the wall.

Room, 2 Double Beds

  • City view
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed

A modern hotel room with a large bed, a desk, a chair, a sofa, and a view of the cityscape.

Room, 1 King Bed

  • City view
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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View from property

Renaissance Suzhou Hotel

Suzhou Industrial Park
  • Pool
  • Kids’ pool
  • Parking included
  • Free Wi-Fi
9.2 out of 10, Wonderful, 209 reviews
The price is ฿2,983
฿3,478 total
includes taxes & fees
16 Aug - 17 Aug
Renaissance Suzhou Hotel
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About the area

Located in Suzhou Industrial Park neighbourhood, W Suzhou is connected to a shopping centre. Suzhou Center Mall and Shantang Street are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Suzhou Culture and Arts Center and Humble Administrator's Garden. Jinji Lake and Suzhou University are two other places to visit that come recommended. Visit our Suzhou travel guide
Map
Building 7 Suzhou Center, corner of Xinggang Avenue and Suhui Road, Suzhou, Jiangsu, 215021

What's nearby

  • A river with a cityscape on the opposite bank, featuring modern skyscrapers and a distinctive curved building.
    Gate to the East
    4 min walk - 0.4 km
  • A park with yellow sculptures, a pathway, and a waterfront.
    Jinji Lake
    2 min drive - 2.1 km
  • A traditional Chinese pavilion in a garden with a small pond and rocky terrain.
    Humble Administrator's Garden
    7 min drive - 6.9 km
  • Suzhou Center Mall
    9 min walk - 0.8 km
  • In City Shopping Mall
    2 min drive - 2.2 km

Getting around

  • Dongfangzhimen Station
    6 min walk
  • Suzhou Railway Station
    18 min drive
  • Hongqiao International Airport (SHA)
    80 min drive

Restaurants

  • The Kitchen Table
    2 min walk
  • 牛New
    5 min walk
  • Woobar
    3 min walk
  • 悦食东方
    4 min walk
  • 鳥王烧鳥·炭火串烧居酒屋(苏州中心店)
    4 min walk

About this property

W Suzhou

  • Luxury hotel near Jinji Lake
  • Located close to Suzhou Center Mall and Suzhou Culture and Arts Center, W Suzhou provides a terrace, a shopping centre on-site and a coffee shop/cafe. For some rest and relaxation, visit the steam room, and indulge in a hot stone massage, a body scrub or aromatherapy. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and Mediterranean cuisine. Fitness classes and yoga classes are offered at the 24-hour health club; W Suzhou also has a garden, dry cleaning/laundry services and a bar. In addition to a conference centre, guests can connect to free in-room WiFi.
  • Additional perks include:
    • An indoor pool
    • Buffet breakfast (surcharge), an electric car charging station and express check-out
    • Tour/ticket information, ATM/banking services and a banquet hall
    • Coffee/tea in reception, concierge services and luggage storage
  • Room features
  • All 379 individually furnished rooms boast comforts, such as premium bedding and pillow menus, as well as thoughtful touches, such as air conditioning and bathrobes.
  • Other amenities include:
    • Recycling and LED light bulbs
    • Bathrooms with hydromassage showers and designer toiletries
    • 49-inch LED TVs with premium channels
    • Electric kettles, daily housekeeping and desks

Similar properties

Exterior
Pan Pacific Suzhou
Suzhou Old Town
  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
9.0 out of 10, Wonderful, 550 reviews
The price is ฿2,139
฿2,494 total
includes taxes & fees
9 Aug - 10 Aug
Pan Pacific Suzhou
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 198 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • SOL37
  • Su Yan
  • The Kitchen Table
  • Woobar

Things to do

  • 24-hour health club
  • Designer stores
  • Fitness classes
  • Indoor pool
  • Shopping centre
  • Steam room
  • Yoga classes

Family friendly

  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 7 meeting rooms
  • Conference centre (8,751 square foot of space)

Outdoors

  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 38 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LED TV with premium cable channels
  • Pay films

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 350 per night.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 198 per person
  • Rollaway bed fee: CNY 350 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Does W Suzhou have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at W Suzhou?

As of 28 Jul 2026, prices found for a 1-night stay for 2 adults at W Suzhou on 2 Aug 2026 start from ฿4,683, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is W Suzhou pet-friendly?

No, pets are not allowed at this property.

What time is check-in at W Suzhou?

Check-in start time: 3:00 PM; check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at W Suzhou?

Checkout is at noon.

Where is W Suzhou located?

Located in Suzhou Industrial Park, this luxury hotel is within a 15-minute walk of Suzhou Center Mall and Jinji Lake. Suzhou Culture and Arts Center and Suzhou International Expo Center are also within 3 mi (5 km). Dongfangzhimen Station is 6 minutes by foot and Ligongdi West Station is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

W Suzhou Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Location

9.0

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 81 out of 115 reviews
Rating 8 - Good. 20 out of 115 reviews
Rating 6 - Okay. 12 out of 115 reviews
Rating 4 - Poor. 1 out of 115 reviews
Rating 2 - Terrible. 1 out of 115 reviews

Reviews

Verified

10/10 Excellent

Shu

Excellent room and service. The location is very convenient, direct walking to Suzhou center.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was Amazing. Excellent service, friendly staffs. I am highly recommend for this W Hotel in Suzhou.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was so nice and service was amazing. Only complaint was that the room lighting was very dim. Hard to get good lighting in front of the mirrors and sometimes hard to see when I needed to do work
Stayed 8 nights in Aug 2025
Verified

10/10 Excellent

Hei Man

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very nice and willing to help, and Kimi had provided very clear instructions by email before arriving that help us very much since this is our very first visit Su Chou.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lively vibe, super clean, staff and food was great
Stayed 3 nights in Jul 2026
Verified

8/10 Good

Ran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Unique designed lobby and lounge. Spacious rooms. The staff require a bit more training on check in and out,
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Tao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Pansy

Liked: Cleanliness, staff & service, property conditions & facilities
Conveyance of the location
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Bernie

Liked: Cleanliness, staff & service, property conditions & facilities
An extraordinary stay. Suzhou is amazing and we picked a great place to enjoy it during Dragon Boat holidays. The recently opened dining experience on 37 floor was incredible. View of Suzhou lakes amazing as was the food and cocktails. So fresh and yummy. Staff service so good at all times. Perfection. Loved it.
Stayed 2 nights in Jun 2023
Verified

8/10 Good

Dashan

Liked: Cleanliness, staff & service, property conditions & facilities
Unbeatable location right next to the Oriental Gate and connected, walkable access to shopping malls and the lakeside. Hotel lobby is grand and fun. Staffs are helpful, friendly, and caring. Rooms are definitely hi-tech and hip - the giant moon-shaped accent light sets the tone. Scene-setting lights and full automated toilet. Bathtub is huge and bath salt is provided. Great vibe for a night out! However not so much if you had to work - the desk area wasn't well lit, and the chair was definitely not comfortable for work. This might be a me problem tho - not a hotel for work anyways! Also worth highlighting that each room comes with a proper HEPA air purifier, great for those who are COVID-concerned. Unfortunately the room for my first night stay had some plumbing issues (smelled bad), and some lighting/frosted glass didn't work properly. The staff were extremely caring and moved me to a different room for the rest of the stay. Really appreciated their help.
Verified

6/10 Okay

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Person who checked us in was a disaster while I tried to check myself in as well as two other colleagues. The other two parties ended up in the wrong rooms and had to change. I had explained this to him clearly but he was going way too fast and not listening. Further, no cream in the container in the bathroom (a pain to call for more). Also, I expected more from the breakfast buffet in terms of fresh pastries. I had a day old croissant, which I did not expect from the W brand. I also felt the staff was not that attentive in this restaurant. The staff at the Chinese food restaurant on an upper floor the night before had been great.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Yu Wai

Liked: Cleanliness, staff & service, amenities
设计感强/細緻位好
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

YuAn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
飯店位置很好，客房可俯瞰金雞湖。健身房乾淨、餐點好吃！
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

PYOUNG DAE

Liked: Cleanliness, amenities, property conditions & facilities
很好
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

HYOTAK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
호숫가에 위치해서 운동하기도 좋고 교통도 편해서 너무 좋았습니다. 특히 소주중심이라는 소주에서 가장 큰 쇼핑몰과 직접 연결되어있어 쇼핑하기에도 너무 좋습니다. 36층에 있는 수영장은 진지후라는 호수뷰로 수영하며 휴식하기엔 너무 좋은 환경이었습니다.
Stayed 11 nights in Oct 2024
Verified

10/10 Excellent

peng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很好，服务很周到
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

yu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
还不错
Stayed 2 nights in Jan 2023
Verified

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best breakfast

Feels like family when arriving here. The service is fantastic, location is perfect, views are to die for and the breakfast and brunch are delicious!
Stayed 2 nights in Apr 2021
Verified

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Love my stay. It was perfect. Super comfortable and clean.
Stayed 1 night in Feb 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In room coffee (French press) is a mess and below expectations for such upscale hotel room
Stayed 2 nights in Nov 2020
Verified

8/10 Good

kinaster

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
早餐丰盛，但其他都没什么特别
Stayed 1 night in Sep 2020
Verified

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

CP值很高

Very good location and very nice service
Stayed 1 night in Jul 2020
Verified

10/10 Excellent

I-TSANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

设计感的酒店！

位置优越，充满设计感的酒店！
Stayed 1 night in Jun 2020
Verified

10/10 Excellent

Sumin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

전반적으로 만족스러웠던 W SUZHOU

직원들 너무 친절하고, 위치도 만족스럽습니다. 다른 부분들도 대부분 훌륭하다고 생각합니다. 다만 조식 레스토랑 식사가 약간 짜게 느껴졌습니다.
Stayed 1 night in Apr 2020
Verified

10/10 Excellent

YEOHOON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
모든 면에서 만족스러운 컨디션. 피트니스와 수영장,조식,식당,룸 컨디션,어매니티 모두 만족스러웠음
Stayed 1 night in Jan 2020