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"Yes the staff is courtious"

"Clean room, helpful simpatico staff, complimentary self parking underground, complimentary breakfast, gated entrance for extra security, mountain views. "

"Tutto perfetto potrei solo avere una critica su i cuscini troppo sottili poco confortevole.... Il resto tutto perfetto "

"Friendly and very helpful staffs. Breakfast was quite good. The hotel is about 10 mins walk from Firenze SMN train station and only 10-15 mins walk to the attractions in town. I'd stay here again. Room decoration is very edgy with retro graphic style 9except for the bathroom). "

"Great place, clean, friendly staff has everything you need!"

"La habitación estaba muy limpia, lo mejor era la vista, también hay un desayuno variado y rico "

"Great welcome, excellent quality, fabulous location"

"Nice property and staff."

"Good location a little out of hustle of the city centre, comfortable, clean. Friendly staff. "

"Good hotel with nice breakfast"

"L’alloggio si distingue per la sua impeccabile pulizia e la posizione strategica, a breve distanza dalla stazione ferroviaria. Si tratta di una struttura di alta qualità, altamente consigliabile. Degna di nota è anche la corte interna, impreziosita da un roseto, che rappresenta un elemento distintivo e raffinato."

"Great hotel, beautiful view and excellent service from the personnel. "

"Beautiful views !! "

"Excellent location, very clear instructions to get into the city for those coming in by car, a warm welcome by the staff, a super comfy bed and a great breakfast, what more could we ask for! All in all a great stay at the Palazzo."

"Camera silenziosa e comoda e letto davvero confortevole. Colazione abbastanza completa e parcheggio pubblico vicino comodo. Direi buon rapporto qualità prezzo"

"Love everything!!! A very nice hotel with good breakfast. The staffs was very nice and helpful. Excellent location close to the train by walking 2 mins."

"Great staff!!! Very kind, prepared, ready to serve any time attitude. Not expecting anything. Love it!!! Michell at breakfast room and counter receptions Perfect!!! I will come back to Florence because of their welcome hospitality. Two Thumbs Up x 100000"

"Acolhimento pela recepção gentil e prático. Quarto ótimo com café da manhã excelente! Localização fácil para caminhar até as principais atrações "

"Achamos tudo maravilhoso, desde a chegada até a saída. Obeigado pelo acolhimento! "

"great hotel and location"