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"Was very impressed with how nice everything was and the service was great!! Definitely recommend!!"

"We arrived hoping for a simple rest before an early flight, but the experience was disappointing. The front desk refused early check-in, which set the tone. Our room’s AC didn’t work, and there was no phone in the room, so we had to go down to the lobby to report it—twice—before anything was done. We were finally moved to a different room around midnight. With a 4:00 am airport departure, we barely slept. For the price, basic comforts and responsive service should be a given. Would not stay here...

"This property is absolutely beautiful and amazing! If you want to relax while enjoying a beautiful scenic view, this is for you. If you want to walk around and explore, you can do that too. The staff are incredible and treated us very well. The shuttle to and from the hotel is a great amenity. The only complaint that we have is that the bedroom walls are a little thin and you can hear neighbors if you have them. Other than that, everything else about this place is awesome. It's up in the hills...

"This beautiful hotel is conveniently located in the suburbs, just a short bus ride away."

"Tram is located across the street from the hotel. Easy to get downtown without having to fight crowds."

"Everything was amazing. The staff went above and beyond"

"This is the hotel we go back to whenever we go to Florence. The staff are amazing. Every single member of staff can not do enough to help you. The view from the hotel is just beautiful. We like walking and it is a 30 minute walk down the hill to pitti palace. If you don’t want to walk back up there is a bus. Also a 2 minute walk out the front of the hotel to the left is a great little pub in a field where they grow their own veggies and the meat for the burgers is from local farms. A must visit...

"Loved the property and the staff. Clean, professional and friendly service. I felt the rooms were just a bit too warm in the summer time. Other than that, it was great."

"The staff was excellent room was very clean the breakfast was wonderful"

"Staff was amazing.The bartender dam was fantastic.We had a fantastic time.Great location, easy to walk to everything.. Breakfast was amazing as well"

"This hotel needs another star!!! It is absolutely wonderful. The rooms are spacious, beautiful, and well supplied. The bathroom is luxurious. The staff is helpful and friendly. The breakfast is delicious and the garden is relaxing and fresh with turtles that come up and say hi while you dine. There is a library where you can take books and trade them with ones you have read. I will stay here again next time I come to Siena."

"A beautiful property. Clean and comfortable room. Excellent breakfast. Great value for money and would recommend. It was a shame the bar wasn’t open earlier and it would have been nice to have a coffee during the day, maybe reception staff could have done this? A little far out from the centre but of you are happy to walk 40 mins or so not a problem. Bus was also available but couldn’t work out how to pay for that without paying double on the bus!"

"Great location, spacious room, lovely bathroom, full breakfast included and super helpful staff."

"Views, breakfast, room, and the building itself was amazing. By far one of the best hotel stays I have had. The staff were also very nice."

"It's a good option if you would like to be in the heart of Florence! Same street is packed with restaurants, gelato place, shops, etc. The hotel is in close proximity to main attractions, big plus as driving and parking is not quite an option. The hotel has no parking, however they have an agreement with a garage 2 minutes away from the hotel."

"very charmy, breakfas was excepcional I enjoy my stay Elizabeth Santiago"

"The staff. The breakfast. The bar. All perfect. We really really loved our stay here. Planning on staying every year!"

"The bathroom and shower are shared. This is not emphasized in the booking page. we wouldn’t have booked if we knew. But, the overall experience is fine."