"Easily one of the most incredible hotel experiences I’ve ever had! Expensive, yes, worth it, absolutely! We arrived from Milan a lot earlier than the check in window, and they offered to hold our bags, gave us an tour of all of the amenities the hotel had to offer, and give us a complimentary car to drive ourselves to the city center while we waited for our room. After driving back from the city center and turning the car back in, we were showed our room and left with chocolates and wine while...
"This hotel is nicely located in the center of Lugano. Breakfast was wonderful! Our room was spotless, and it seemed quite new. The desk gave us an unexpected credit at their Mixology bar, which was a really helpful bonus. Would certainly recommend staying here!"
"Hotel reception provides wrong information regarding the access to hotel , we travel by tourist bus and bus cannot access area as there is 3.5 metre bridge before we enter the hotel area and we need to use shuttle service from hotel approx 200-300
Metre away 2-3 times to transfer luggage and guests and also reception said they spent 2 hours with us as we have to pay 150 chf non receipt from local police and 150 chf from hotel for such a time spending with our group
We stayed 6 rooms minimum...
"Ihana perinteikäs hotelli luonnon keskellä. Siisti, valoisa ja iso huone. Kiva uima-allasalue ja hyvä aamiainen. Ainoa miinus junien aiheuttamasta kolinasta, muutoin erittäin rauhallinen ympäristö."
"We loved this hotel ! The staff were very friendly and helpful. The breakfast had a great variety of fresh food, the pool was relaxing (although there was a lot of construction noise next door) along with the evening music. I would def recommend this hotel. But I have an issue with Expedia and cannot get through to a live person to discuss !!"
"Perfecte ontvangst, het hotel straalt oude glorie uit en heeft de accommodatie qua sanitair voldoende goed aan deze tijd aangepast maar niet overgemoderniseerd. Het personeel is heel vriendelijk en voornaam. Het ontbijt is uitstekend verzorgd en wordt opgediend in de grote mooie statige ontbijtruimte van weleer. Wij logeerden met een kleine hond, wij mochten de hond meenemen in een kleine aparte ontbijtkamer waar we genoten van dezelfde service als de gasten in de grote ontbijtzaal. De ligging...
