The location was really nice. Walkable distance from grocery stores and the train station. The staff was helpful and nice in leading us to the room since it was separate from the hotel. The internet was not working so we couldn’t watch tv or use wifi on our devices. The bathroom door was also broken and we couldn’t shut it all the way. Other than that, it was a great stay and we’d probably do it again. Had a small kitchen counter deal with limited dishes but we didn’t use it.
We had a great stay. We were warmly greeted when we arrived. It was a cute little apartment centrally located. Good location clean comfortable bed and very quiet. The staff was very helpful and we will definitely stay here next time we come to Lugano.
This location was perfect! It was close to all of the shopping, the lake, restaurants, etc. And it felt so private going up an elevator to only our suite. Loved it!
Alles war bestens. Herr Greco war stets hilfsbereit und hat sich laufend um uns gekümmert. Viele Dank. So hat das Check-in auch bestens geklappt.
Tolles Lage, schöne Zimmer, super Frühstück. Es fehlte an Nichts, stets weiter zu empfehlen.
La suite 1 del San Carlo Suite es muy linda, cómoda, sin ruidos, tamaño ideal para dos personas aunque éramos tres y también estuvo bien! Muy bien ubicado, a metros del Lago Lugano y de la zona de compras. Todo un 10. La recomiendo.
The room is nice and spacious like an apartment. Clean. The heating cannot be controlled. Which is inconvenient. First night smells cigarette probably from t ventilation ducts.
เข้าพัก 2 คืน, พฤศจิกายน 2023
รีวิวที่ตรวจสอบแล้ว
4/10 แย่
Lisa
22 ธ.ค. 2025
ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
ไม่ชื่นชอบ: ความสะดวกสบายของห้องพัก
Pros - Check in staff was great. Room was clean and well appointed. Location was perfect. Cons - WiFi was super weak. Room was doused with perfume, including on the drapes and bedding. I am highly allergic to perfume. Cleaning person said to open the windows. We did that and left the room air out while we were out. It didn’t help. When I called the front desk to ask for non perfumed bedding so I could sleep they said they couldn’t help me because cleaning is subcontracted out and they don’t have linens. I ended up sleeping in the shower with towels on the floor. This wasn’t really a hotel. It was more like an AirBNB with an offsite host during evening hours. I would not recommend if you have any allergies to perfume as it was embedded not just in the bed linens but also in the mattresses and drapes. We were in Suite 1.