"What starts badly ends badly. The reception staff were quite rude, and the duty manager, Carolina, is unpleasant. My experience at the hotel was awful; I didn't feel comfortable from the first moment until the very end. The most tragic thing is that on my last day, the toilet wasn't working. A bathrobe would have been appreciated. The quality-to-service ratio is quite mediocre. The best things about the hotel are the outdoor areas, the pool, and the breakfast!"
"What starts badly ends badly. The reception staff were quite rude, and the duty manager, Carolina, is unpleasant. My experience at the hotel was awful; I didn't feel comfortable from the first moment until the very end. The most tragic thing is that on my last day, the toilet wasn't working. A bathrobe would have been appreciated. The quality-to-service ratio is quite mediocre. The best things about the hotel are the outdoor areas, the pool, and the breakfast!"
Yeli Yineth