Casa Azul Maya offers a peaceful retreat on Isla Mujeres with three outdoor pools and a poolside bar for refreshing drinks. Travelers relax on the sunny terrace or borrow bikes to explore Parque de los Suenos. A cooked-to-order breakfast starts each day right.
Located in Isla Mujeres, Casa Azul Maya is in the entertainment district and near a private beach. The area's natural beauty can be seen at Garrafon Natural Reef Park and Shark Beach, while Parque de los Suenos and Isla Mujeres Sculpture Garden are popular local attractions. North Beach and Cancun Underwater Museum are two other places to visit that come recommended. Discover the area's water adventures with snorkelling and fishing nearby, or enjoy the great outdoors with ecotours. Visit our Isla Mujeres travel guide
Av. Perimetral Poniente. Fraccionmiento, Fraccionamiento Mar Turquesa, Isla Mujeres, QROO, 77400
What's nearby
Garrafon Natural Reef Park
2 min walk - 0.2 km
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
3 min walk - 0.3 km
Punta Sur
16 min walk - 1.4 km
Isla Mujeres Sculpture Garden
17 min walk - 1.5 km
Parque de los Suenos
1 min walk - 0.0 km
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.)
108 min drive
Restaurants
Zaza Beach Club
7 min walk
Albatros Beach Club
14 min walk
Mar Bella
13 min walk
Icebar
2 min drive
The Joint
10 min walk
About this property
Casa Azul Maya
Spend the day on Casa Azul Maya's private sand beach or relax by one of the aparthotel's 3 outdoor swimming pools. Each apartment features a kitchenette with a microwave, plus free WiFi and a Smart TV with cable channels. A dining area, a coffee/tea maker and in-room massages are among the other amenities available to guests.
Casa Azul Maya offers 7 accommodations with a safe and coffee/tea makers. Accommodation at this 3-star aparthotel has kitchenettes with microwaves, separate dining areas and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Smart televisions come with cable channels. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
3 outdoor swimming pools are on site along with a children's pool.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Daily cooked-to-order breakfast available 9:00 AM to noon for a fee: MXN 10 for adults and MXN 10 for children
A poolside bar
Couples/private dining
Private picnics
Bedrooms
Bedsheets provided
Rollaway/extra bed: MXN 500 per day
Bathroom
Free toiletries
Hair dryer
Shower
Towels provided
Living spaces
Living room
Separate dining area
Window screens
Entertainment
Smart TV with cable channels
Outdoor areas
Terrace
Laundry
Dry cleaning/laundry service
Laundry facilities
Work spaces
Desk
Pets
No pets or service animals
Suitability/Accessibility
No lift
Smoke-free property
Services and conveniences
Blackout drapes
Concierge services
Daily housekeeping
Guidebooks
Iron/ironing board on request
Limited-hour front desk
Local maps
Luggage storage
Proposal/romance packages
Restaurant dining guides
Safe
Safe at front desk
Tour and ticket assistance
Vending machine
Location highlights
In an entertainment district
Near a health/beauty spa
Near a hospital
Near the bay
Near the ocean
Things to do
Bicycle rentals
Children's pool
Ecotours nearby
Fishing nearby
Outdoor pool (guest access) nearby
Snorkelling nearby
Theme park nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
First aid kit
Mosquito nets
Window guards
Fire extinguisher
General
7 units
Bicycle rentals
Soundproofing
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
The front desk is open daily from 9:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Renovations and closures
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
Outdoor pool
Access methods
Front desk (limited hours)
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for MXN 500.0 per day.
Cots (infant beds) are available for MXN 500.0 per day
Payment types at the property
Important information
Optional extras
Fee for cooked-to-order breakfast: from approximately MXN 10 for adults and from MXN 10 for children
Crib (infant bed) fee: MXN 500.0 per day
Rollaway bed fee: MXN 500.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
We should mention
This property does not have any lifts
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Property is also known as
Casa Azul Maya Aparthotel Isla Mujeres
Casa Azul Maya Aparthotel
Casa Azul Maya Isla Mujeres
Casa Azul Maya Aparthotel
Casa Azul Maya Isla Mujeres
Casa Azul Maya Aparthotel Isla Mujeres
Frequently asked questions
Does Casa Azul Maya have a pool?
Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 9:00 AM to 9:00 PM.
Is Casa Azul Maya pet-friendly?
No, pets are not allowed at this property.
How much is parking at Casa Azul Maya?
Self-parking is free at this property.
What time is check-in at Casa Azul Maya?
Check-in start time: 3:00 PM; check-in end time: 9:00 PM. Late check-in is available during limited hours.
What time is check-out at Casa Azul Maya?
Checkout is at noon.
Where is Casa Azul Maya located?
Situated in Isla Mujeres, this beach aparthotel is steps away from Garrafon Natural Reef Park and Parque de los Suenos. Isla Mujeres Sculpture Garden and Shark Beach are also within 1 mi (2 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Casa Azul Maya Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
8.4
Location
8.6
Staff & service
9.2
Property conditions & facilities
Rating 10 - Excellent. 74 out of 99 reviews
10 - Excellent
74
Rating 8 - Good. 17 out of 99 reviews
8 - Good
17
Rating 6 - Okay. 4 out of 99 reviews
6 - Okay
4
Rating 4 - Poor. 2 out of 99 reviews
4 - Poor
2
Rating 2 - Terrible. 2 out of 99 reviews
2 - Terrible
2
Reviews
8/10 Good
Daniel
2 Aug 2023
Liked: Cleanliness, property conditions & facilities, communication
Great place for your Isla Mujeres vacation. Very quiet, clean and the AC it’s the best.
Daniel
Stayed 1 night in Jul 2023
10/10 Excellent
Theresa
1 Dec 2023
The place is a gem. Super nice staff.
Theresa
Stayed 2 nights in Nov 2023
10/10 Excellent
Taylor
25 Feb 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Casa Azul Maya is a beautiful little hotel located on the south end of Isla. The room was clean and the amenities were perfect. The included breakfast at Kin Ha is a big plus. Check in was so easy! Angel, the receptionist, was so kind and made the experience that much better. We loved our stay here!
Taylor
Stayed 1 night in Feb 2025
8/10 Good
Candace
26 Dec 2024
Liked: Cleanliness, room comfort, communication
We really enjoyed our stay. Have been to Isla many times, but this was our first time staying South Island. Our room was comfortable and roomy with many extras. Bonus was having a free breakfast at the affiliated KinHa Beach Club, where you can also spend the day enjoying the loungers and water toys. Several very good restaurants within a short walk. The whole area had a nice vibe and very chill. Highly recommend.
Candace
Stayed 4 nights in Dec 2024
10/10 Excellent
mulan
20 Apr 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
there was party music about 10:30 pm last night nearby. Beside that, everything was good.
mulan
Stayed 1 night in Apr 2025
10/10 Excellent
Bruny
7 Aug 2023
Liked: Property conditions & facilities, communication
I really enjoy my time in this place. Ubicación was perfect when you travel with kids. Kin ha restaurant is beautiful excellent food, beach and pool. I was able to walk all day from my room to kin ha. I did not need nothing else.
Bruny
Stayed 3 nights in Aug 2023
10/10 Excellent
Cameron
10 Apr 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent property! Had a blast staying here.
Cameron
Stayed 1 night in Mar 2025
8/10 Good
Patricia
7 Mar 2025
Liked: Cleanliness, property conditions & facilities, communication
Website misleading in stating pool and private beach in property amenities. There is not. There is a pool and beach at public beachclub across street. Liked the quiet location and on bus route.
Patricia
Stayed 6 nights in Feb 2025
10/10 Excellent
Ana
20 Mar 2024
Liked: Cleanliness, property conditions & facilities, communication
Very nice
Ana
Stayed 1 night in Mar 2024
10/10 Excellent
Aleksandr
22 Oct 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very good, clean hotel. Spacious rooms and courteous staff. Excellent and free use of sun loungers, kayaks and snorkeling gears in Kin-Ha. Amazingly delicious breakfasts and a magnificent beach in Mayan Beach Club. The cost of a taxi is a maximum of 150 pesos to anywhere on the island. Come, check into this hotel and enjoy the sun, sea and delicious food. Highly recommended !!!
Aleksandr
Stayed 10 nights in Sep 2022
10/10 Excellent
Brenda
31 Jan 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff were amazing from planning our trip to making us comfortable. They answered my emails within hours with all my questions. They can plan the transportation, cab rides, and cart rentals. Fabulous breakfasts!
Brenda
Stayed 5 nights in Jan 2023
8/10 Good
Sam
20 Feb 2024
Liked: Cleanliness, amenities, communication
Location was great. We walked to Punta Sur, the east coast footpath, and Kin Ha down the street for beach access. Loved the fantastic free breakfast off the menu at Kin Ha each day. Also really enjoyed dinners at Kin Ha. The hotel room was clean and efficient, which was what we were after. It was not luxury, nor a place to hang out beyond sleeping and showering, but we wanted to be out and about all day anyway, so this was what we needed. The front desk staff were very nice and accommodating.
Sam
Stayed 2 nights in Feb 2024
8/10 Good
Brittanie
12 Aug 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
Our stay at Casa Azul Maya was good. The rooms were spacious for our family of 4! The service was good for the most part. We had a little mishap the last day but wasn't too terrible. There was construction next door so we were woke up early to a lot of banging but other than that everything else was great.
Brittanie
Stayed 7 nights in Aug 2022
10/10 Excellent
Laurie
3 Jul 2023
Liked: Cleanliness, room comfort, communication
Thumbs up!
Office staff was amazing. They helped us book tours, golf carts and taxis. This hotel was in a less crowded part of the island and much quieter than some other areas. The room was quite big and very clean. We liked the resort across the street where we could swim, lay in the sun, and use their ocean kayaks and misc. other beach items. Highly recommend this hotel and we will definitely come back again!
Laurie
Stayed 4 nights in Jun 2023
10/10 Excellent
Aleksandr
22 Oct 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
EVERYTHING WAS EXCELLENT !!!! Only if I could give more stars I would. The room was beautiful, big, clean. All appliances were working, AC was quite and kept good temperature inside. The staff was so polite and helpful. Big plus was breakfast and two beach clubs were included. The location was just perfect, on very quiet street , a-lot of good restaurants around. Punta Sur was 10 min walking distance.
Love it, love it. Really enjoy my stay.
Definitely will be back.
Thanks to all staff members!!!
Aleksandr
Stayed 10 nights in Sep 2022
2/10 Terrible
Natasha
19 Jul 2022
Disliked: Room comfort, communication
Terrible service by hotel management and Hotels.co
Terrible place to stay at very cloister phobic feels. Management could care less about my need to check out due to a medical condition. I should be reimbursed by hotels.com but will never use this place or hotels.com ever again.
I would only give one star because the front desk lady was super nice. We had two room reservation and both rooms had severe mold. I am extremely allergic and my friends did not sleep through the night. Electricity also went out, but that's normal for that part of the island. There's also a trash dumpster nearby and the stench was pretty strong. They have so much work to do on the building.
Staff is excellent, friendly and helpful. But properly horrible. Bed not comfortable. No food after 7pm. Most night had no internet was barely able to get to go home. Most night had no electricity had to use flash light to pack before left. They said they had 24 hrs staff but they do not. This is way to far from central isla mujres. Would not stay here again. Beach and swimming options were great though
Risa
Stayed 8 nights in Jul 2023
10/10 Excellent
Leigh
14 Nov 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
The property is on the quiet end of the island and on a quiet street. We were there in the off-season (Nov) when restaurants close early (6-7pm), so we had to eat early or keep some groceries in the refrigerator. The nearby sushi place, Samura, was open late and wonderful. The Kin Ha resort across the street was a great bonus. We had big wonderful breakfasts (included with our stay) by the water then enjoyed the loungers on the deck and swimming in the gorgeous blue water. There are kayaks, paddlboards, and snorkel masks (no snorkels) to borrow. Sometimes a fun band played in the afternoon. There are 3 pools by the bar to enjoy. We could have also visited the Mayan Beach Club on the north side of the island also, which has a sandy beach with good waves for playing in rather than a deck like a Kin Ha. Both beach clubs are included in the price of staying at Casa Azul Maya which makes this a great deal. We were very comfortable in the 2 bedroom family suite. We borrowed the hotel's bicycles one day to go to the Super Aki for groceries. The bikes were not in the best shape but made for a fun errand. The staff is very friendly and helpful and made us feel so welcome. We highly recommend this lovely spot!
The room was nice, clean and quiet. We wished there was an outdoor space where we could have our coffee in the mornings. Kin Ha isn’t included at Casa Azul Maya anymore, which was a very family friendly beach club. The included club now is Loretta’s, which is very nice and the food excellent, though not as family oriented.
Evan
Stayed 4 nights in Feb 2026
10/10 Excellent
Ann-Katrin
20 Aug 2025
Liked: Cleanliness, room comfort, communication
Sehr schöne Unterkunft
Schöne Unterkunft im ruhiger gelegenen Süden der Insel. Wir hatten ein großes, sauberes Zimmer und waren damit voll zufrieden. Das Frühstück im Beachclub war gut mit hervorragender Aussicht.
Ann-Katrin
Stayed 2 nights in Aug 2025
10/10 Excellent
Nanna
30 Jan 2024
Liked: Cleanliness, room comfort, communication
Skønt sted! Med lækker morgenmad
Dejligt sted, havde dog forventet at hotellet lå ved vandet og der var meget lille vand udsigt pga et stort træ og bygninger. Måske os der ikke havde undersøgt det helt. Receptionen var de alle meget søde, værelset var i rigtig fin stand, dog mere slidt end hvad billederne fortæller. Det var skønt med samarbejdet med en Beach klub på den anden side med lækker morgenmad, der var to steder der kunne vælges morgenmad det andet sted ud til den lækre strand på nord siden af øen, som kræver en taxa eller golfvogn til at komme ud til.
Hotellet ligger et stykke væk fra byen så hvis man skal nogen steder er det med taxa eller golfvogn. Vi gik en dag til punta sur rigtig smuk tur langs kysten på den modsatte side af hvad hotellet ligger
Nanna
Stayed 3 nights in Jan 2024
10/10 Excellent
Ilda
26 Jul 2023
Liked: Property conditions & facilities
El valor y las amenidades.
Ilda
Stayed 2 nights in Jul 2023
10/10 Excellent
Mayanín
14 Sep 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
Me encantó todo, super limpio, las camas muy cómodas. Tienen convenio con dos clubes de playa, en los que están muy bien.
Mayanín
Stayed 2 nights in Sep 2022
10/10 Excellent
Clara
11 Sep 2022
Liked: Cleanliness, room comfort, communication
Superbe séjour
Superbe séjour ! Tout est propre, le personnel très gentil. Les hôtels/restaurants partenaires (Mayan Beach Club et Kin Ha) sont incroyable ! Je recommande fortement. Je reviendrai mais cette fois-ci accompagnée 😊