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"personal muy amable"

"Absolutely beautiful! Service outstanding and everyone is very polite and nice. Rooms are to die for! Excellent food with a large variety to include vegetarian options."

"This hotel was the best I have ever stayed. The staff were amazing. The grounds were clean and well cared for. The rooms were amazing. Washer and dryer in each room Pool is huge. They even have a chair for people with disabilities to get into the pool and hot tubs"

"Bueno, pero esperaba mucho más para ser un hotel recién abierto! Mejoras en proceso que bloquean el acceso a algunos lugares y las puestas de la habitación no aíslan el sonido del exterior! Restaurante caro y poca calidad."

"The place is ok the need to be upgraded things are like is the 1980"

"Everything good!"

"Clean room"

"Staff was professional and helpful - kitchenette was great with lots of ice, water and coffee. Appreciated beach towels for guest use and sunscreen. Bathroom was ok - could use some upgrades. Room cleanliness ok as well. Unfortunately, you could hear EVERYTHING through the walls and door to our room(large gapped opening at bottom of door). Guests were extremely loud- sitting in lobby area late at night- you could easily hear full conversations through walls. No management at front desk...

"El personal debe ser más amable."

"Everything about this place is great every time I stay there! Love the town and people there at the hotel."

"Buen lugar"

"The hotel was a little confusing to find because it is in a plaza, however it is in a great location close to several beaches and food spots. However there where times I called for clean towels and no one answered for hours on more than one occasion my shower door did not close and leaked water all over the floor, they always left towels and forgot to leave clean ones. Breakfast was clutch but more like finger foods so no eggs or anything like that it’s more like fruit and boxed cereal. The...

"It was also convenient and safe across the street the beach and 3 blocks up the boulevard with all its businesses."

"It was really clean and good amenities"

"Everything was great ,thank you!"

"Excelente y conveniente."

"As a frequent Puerto Rico traveler, I have stated several hotels and someone area and the Conda Plaza was recommended to me, but I must say after staying there for four days the rooms were the only thing that was clean trash by the elevator constantly remain full never changed the pool area was disgusting. I smoke and literally put two separate butts by the poolside and I went every day to the pool and those buds remain to stay there, which means they never clean the pool area. Also the staff...

"The hotel is beautiful and I have stayed in it when it was the shereton. This stay was just disappointing in the fact that, the AC did not work the entire night meaning we had to sleep in a hot room. The water went out the elevator went out and my mom with bad knees had to walk up 6 floors. They did remove the destination fee but I just felt we spent t to much money for all of that not to work."

"The sealant under the shower door was coming off, causing water to leak out. pull out couch was broken and due to it being broken I did not lift it to look for the remote that was stuck underneath. Came back one day and the door was wide open. Horrible communication. Uber and door dash could never find us. Not happy with my stay at ALL"