"Overall a good hotel, probably give it 4 stars not 5. Reception could do with reading customer payment situation better, waiter in restaurant not knowing the dishes and looking confused when asked to check (this is a cust serv training issue). Another issue with 2 cleaning staff members not understanding basic English cleaning instructions. One saving grace was the excellent barman initial 'D' who really did the place justice."
"Overall a good hotel, probably give it 4 stars not 5. Reception could do with reading customer payment situation better, waiter in restaurant not knowing the dishes and looking confused when asked to check (this is a cust serv training issue). Another issue with 2 cleaning staff members not understanding basic English cleaning instructions. One saving grace was the excellent barman initial 'D' who really did the place justice."
Ismael