Travelers find themselves steps from shopping and surrounded by attentive hospitality at this centrally located Boston hotel where staff go above and beyond
Hilton Boston Back Bay offers a contemporary retreat in the city center with convenient shopping access. Praised for helpful staff and prime location near Hynes Convention Center, guests enjoy in-room WiFi, 24/7 gym access, and on-site dining at Forty Dalton bistro.
Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21
Check-out
Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk, smart lock
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.00 per day.
Free cots are available on request at the property
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: USD 150 per accommodation, per day
Resort fee: USD 34.94 per accommodation, per night
The resort fee includes:
In-room bottled water
We have included all charges provided to us by the property.
Optional extras
Fee for full breakfast: approximately USD 19 to 32 for adults and USD 19 to 32 for children
Self-parking fee: USD 65 per day (in/out privileges)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 25.00 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0014930350
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Is Hilton Boston Back Bay pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at Hilton Boston Back Bay?
As of 20 May 2026, prices found for a 1-night stay for 2 adults at Hilton Boston Back Bay on 25 May 2026 start from ฿4,932, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Hilton Boston Back Bay?
Self-parking is available for USD 65 per day.
What time is check-in at Hilton Boston Back Bay?
Check-in start time: 4:00 PM; check-in end time: anytime.
What time is check-out at Hilton Boston Back Bay?
Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).
Where is Hilton Boston Back Bay located?
Located in Fenway–Kenmore, this hotel is steps away from Hynes Convention Center and Berklee College of Music. The Shops at Prudential Center and Christian Science Plaza are also within 10 minutes. Prudential Station and Hynes Convention Center Station are within a 5-minute walk.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Only there for a short stay so did not take advantage of amenities. However, the room was spacious with a great view and very clean. Staff were pleasant and helpful. Second time we’ve stayed at this hotel and will likely stay again in the future.
Fresh updates / friendly staff/ lively hotel ambience
...we have always loved this hotel/ location and ease of stay ... always ready to make your experience better !
However, the new lobby and open floor plan layout of the restaurant are real bonuses, not to mention the delicious new menu and shiny revamped rooms and hallways .
Very happy with the new look !!!
staff was lovely and the location of the hotel was unbeatable
Lauren
Stayed 1 night in Dec 2025
Verified
8/10 Good
Cindy
10 Apr 2026
Liked: Cleanliness, staff & service
The hotel is walking distance from the Prudential Center and Northeastern University, which we were visiting on this trip. The hotel happen to be under construction so there was some noise in the morning. Staff was friendly and helpful. I wish they had tea and coffee throughout the day like most hotels, but they only had water. I was also a little surprised that even though we had a room with 2 beds, they only gave 3 towels (instead of 2 each). Overall, our stay was great.
The hotel is in a perfect location. If you want to ride a multi stop tour bus there just so happens to be a pickup right outside the hotel. Just across the street is the Sheraton that is linked to the Prudential Center upscale mall that also connects to another hotel.
We also were in walking distance the the historical FENWAY PARK to catch a baseball game. You are safely walking to and from the game with a large amount of people.
The Hilton accommodations were excellent as we got there a little before check in but the check in person got us in a room that was actually an upgrade almost immediately.
The room was very clean and the King sized bed was extremely comfortable.
There was a desk area in our room if you had to do some work
They offered a $10 discount on full service breakfast each morning up til 11am
There was a bar area to enjoy a drink
We had a corner room that was very quiet. Didn't hear any exterior noises.
Nice size TV with streaming capabilities
I would highly recommend the Hilton for anyone looking to enjoy the city of Boston
We would definitely stay there again upon our return
The room was a great size, clean and a beautiful view of the city. So many restaurants around as their restaurants were under renovation. Great customer service too.
Renovations are underway. Our room has been renovated and it is beautiful. No opportunity however to have fan or air on. Needed to leave window open, which was noisy, even on the 18th floor. No fans available
The hotel is under the construction so it is quite inconvenient. The elevator is quite slow. The fridge was unplugged and there is no clean ambient spaces for the lobby area. The room is quite new and clean.
nongnooch
Stayed 6 nights in Mar 2026
Verified
10/10 Excellent
Daileen
14 Dec 2025
Liked: Cleanliness, staff & service, amenities
Everything was very comfortable, I loved it.
Daileen
Stayed 1 night in Dec 2025
Verified
10/10 Excellent
Davis
20 Dec 2025
Liked: Cleanliness, staff & service, amenities
Staff weee fantastic and really attentive
Davis
Stayed 1 night in Dec 2025
Verified
10/10 Excellent
Michelle
7 Jan 2026
Liked: Cleanliness, staff & service, amenities
Excellent hotel. Staff was friendly. Room was clean and loved the large closet--gave is extra space since we could store luggage in it. Very convenient location. We took advantage of walking through the Prudential mall to stay warm while being outside. We will definitely stay again.
Terrific room, we always appreciate a second chair/sofa and still spacious. The property is undergoing renovations which made bar/evening dining unavailable and weekdays noisy, but the staff made extra efforts to accommodate all we needed. easy walk to back bay amenities and the T. We'd absolutely stay again