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"The receptionist name "Aylin" very very kind and helpful. She is a first impression for the first day of my UK trips. The room is very clean , good bathtub , big ben view in my room so good (Room type : Suite with bigben view). If you need anyhelp or anything i phone called and all of the staff help a lot. I recommend you to stay here. Hope to meet them again!"

"The hotel room is spacious and very clean.. also good location, close to bus and train stations"

"Loved the location as well."

"Great location and helpful staff. We’ve stayed twice and will come back again!"

"Great hotel. I would definitely stay again."

"The Rubens is a very nice upscale hotel with a great location in the heart of Westminster and literally across the street from Buckingham Palace. The staff were very friendly and very helpful. The rooms are clean and comfortable although very small. The food, unfortunately, is very mediocre although priced as if it was excellent. The continental breakfast buffet is the worst I've seen in a hotel of this category. The croissants were fresh and good but there were hardly any choices and...

"Excellent location and the staff were terrific. Breakfast was good and good start to the day. Rooms are dated and small but the beds are comfortable."

"Amazing helpful staff, wary check in and we received an upgrade to Penthouse. Beautiful room and views ."

"We enjoyed our stay at the Riu Westminster. The location was ideal for us - walking distance to Westminster Abbey and plenty of other sites. Cab rides were generally well-priced (we used Freenow, London's Lyft), and there were many train and bus options available. The only thing to be sure you're aware of is the general tightness of the rooms - they are small. We were in a standard Queen. If you are staying one night, or really don't need a lot of space, this is doable and comes at a great...

"Outstanding! This place is perfectly located to all major places, restaurants, West End etc. we walked everywhere! It’s a beautiful hotel w/an excellent breakfast. The staff was wonderful, amenities great. We loved it and so easy w/a baby as well."

"Very convenient location! Good restaurant on-site and close to location."

"Location was excellent. Having AC was magnificent."

"Good hotel next to huge park and very convenient with shops around."

"Staff we’re fantastic and the hotel was great"

"Brilliant staff and services. It was my first time staying here. Will definitely be visiting again. Very accommodating. I would like to thank the receptionists Esse and Hafsa for the a nice and easy check in and check out service with smiles on their faces. All staff including catering and housekeeping were polite and if I knew their names, I would have mentioned them. Lovely experience."

"good location "