โรงแรมใกล้Blue Carpet, Newcastle-upon-Tyne

"Clean, friendly staff, an oven to cook for our picky, small child, air conditioning... Everything we needed."

"Great spot, on the river, they messed us about with us kids breakfasts but generally a lovely place"

"Great experience and smooth process checking in/out."

"Good facilities, good location, friendly staffs. "

"The room was massive and clearly newly decorated. It was let down on the first night by the previous occupants filthy towels still being in the room. The other major issue with the room is the noise. The room is at the front of the hotel and the noise from the revellers outside and the sound system just below the room meant no sleep. There should be a new word for places that charge you to stay but you can’t actually get any sleep. On the plus side the staff were friendly and the cocktails...

"What a lovely , calm , mellow gem of a place . A very relaxing and wonderful stay . We loved the actual building and quiet garden . Rooms were spacious / very comfortable and clean. Staff were lovely . Excellent breakfast - and dinner too . We will definitely return ."

"Friendly helpful staff, clean classy room"

"Great location"

"New refurb and staff just lovely. Excellent VFM!"

"Everything else was excellent, but we were initially given a room where the air conditioning wasn't working during the heatwave. They obviously knew that when I reported the issue. I was told the hotel was fully booked and that we couldn't change rooms. Instead, they sent two fans to our room. As the windows couldn't be opened, the room was unbearably hot, and there was no way we could stay there. I went back downstairs and explained that if they couldn't move us to another room, we would...

"Been a few times. Staff always pleasant & helpful. Location excellent. Used to have seated area and own bar not sure if this still case as did not see on this visit."

"Excellent hôtel à 2 minutes à pied de St James Park. "