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Crowne Plaza Newcastle - Stephenson Quarter by IHG

4.0 star property
Travelers can take a refreshing dip in the pool after exploring historic Castle Keep, then wake up to breakfast with views of the iconic Tyne Bridge

Choose dates to view prices

Crowne Plaza Newcastle - Stephenson Quarter is within walking distance of Castle Keep and Chinatown. The hotel offers on-site golfing, an indoor pool at Mineral House spa, dry cleaning services, and multilingual staff to help plan perfect days in the city.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
The current price is ฿3,127
฿3,752 total
includes taxes & fees
9 Aug - 10 Aug

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Standard Room, 1 Queen Bed

A hotel room with a large bed, a chair, a nightstand, a lamp, and a framed picture on the wall.

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(31 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed with Sofa bed

A hotel room with a large bed, a desk, a chair, and a small table.

Standard Room, 1 Queen Bed with Sofa bed

9.8 out of 10
Exceptional
(6 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds

A hotel room with two beds, each with white bedding and teal pillows. There is a bedside table with a white lamp and a small drawer.

Standard Room, 2 Double Beds

9.2 out of 10
Wonderful
(9 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room

A hotel room with a large bed, a chair, a nightstand, a lamp, and a framed picture on the wall.

Standard Room

9.8 out of 10
Exceptional
(23 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a small round table, and a large mirror.

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(17 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed with Sofa bed

A hotel room with a large bed, a desk, a chair, and a small round table.

Standard Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(5 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Club lounge access

A hotel room with a wooden cabinet, a television, a blue armchair, a dining table with chairs, a desk with a chair, and a round mirror.

Suite, 1 Bedroom, Club lounge access

  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Accessible

A hotel room with a large bed, a desk with a lamp, a purple armchair, a small round table, and a view of the outdoors through sheer curtains.

Standard Room, 1 Queen Bed, Accessible

8.8 out of 10
Excellent
(6 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed, Club lounge access

A modern hotel room with a sofa, a small table, a TV, and a view of the city through large windows.

Junior Suite, 1 King Bed, Club lounge access

  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Club lounge access

A hotel room with a bed, a purple armchair, a round table, and a view of buildings through large windows.

Standard Room, 1 King Bed, Club lounge access

8.0 out of 10
Very good
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Club lounge access

A hotel room with a bed, a desk, a chair, a round mirror, and a view of the city through large windows.

Standard Room, 1 Queen Bed, Club lounge access

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Club lounge access

A hotel room with a large window, a flat-screen TV, a purple armchair, a small round table with a lamp, and a bed with patterned bedding.

Standard Room, 2 Double Beds, Club lounge access

8.6 out of 10
Excellent
(4 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed (Double Rain Shower)

A hotel room with a large bed, a chair, a nightstand with a lamp, and a framed picture on the wall.

Standard Room, 1 Queen Bed (Double Rain Shower)

9.2 out of 10
Wonderful
(38 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, Accessible, Club lounge access

A hotel room with a large bed, a desk with a lamp, a purple armchair, a small round table, and a view of the outdoors through sheer curtains.

Room, 1 Queen Bed, Accessible, Club lounge access

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi
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About the area

Located in Newcastle-upon-Tyne, Crowne Plaza Newcastle - Stephenson Quarter by IHG is near a metro station. Castle Keep and Tyne Bridge are notable landmarks, and travellers looking to shop may want to visit Chinatown and Eldon Square Shopping Centre. Looking to enjoy an event or a match while in town? See what's going on at St. James' Park. Visit our Newcastle-upon-Tyne travel guide
Map
Hawthorne Square, Forth Street, Newcastle-upon-Tyne, England, NE1 3SA

What's nearby

  • A historic stone building with a clock tower in the background.
    Castle Keep
    9 min walk - 0.8 km
  • A traditional Chinese gate with colorful decorations and a lion statue at its base.
    Chinatown
    9 min walk - 0.8 km
  • A stadium with a modern design, surrounded by greenery and urban infrastructure.
    St. James' Park
    13 min walk - 1.2 km
  • A large indoor auditorium with tiered seating and a stage.
    The Glasshouse
    16 min walk - 1.4 km
  • Utilita Arena Newcastle
    7 min walk - 0.7 km

Getting around

  • Central Station
    6 min walk
  • Newcastle Central Station
    7 min walk
  • Newcastle (NCL-Newcastle Intl.)
    20 min drive

Restaurants

  • Mosaic Tap
    7 min walk
  • Starbucks
    7 min walk
  • Newcastle Tap
    6 min walk
  • The Centurion
    6 min walk
  • Pink Lane Coffee
    7 min walk

About this property

Crowne Plaza Newcastle - Stephenson Quarter by IHG

  • Upscale hotel near Castle Keep
  • Located close to Chinatown and Tyne Bridge, Crowne Plaza Newcastle - Stephenson Quarter by IHG provides golfing on-site, a terrace and dry cleaning/laundry services. Treat yourself to a body treatment, a body scrub or a body wrap at Mineral House, the on-site spa. The on-site restaurant, Hawthorn Restaurant, serves breakfast. In addition to a bar and a gym, guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • An indoor pool
    • Buffet breakfast (surcharge), massage treatment rooms and a front desk safe
    • Multilingual staff, a lift and a ballroom
    • A banquet hall, smoke-free property and free newspapers
    • Guest reviews say great things about the breakfast, helpful staff and location
  • Room features
  • All 251 rooms include comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
  • Extra conveniences in all rooms include:
    • Recycling, LED light bulbs and eco-friendly cleaning products
    • Bathrooms with eco-friendly toiletries and showers
    • 40-inch flat-screen TVs with satellite channels
    • Wardrobes/cupboards, free infant beds and electric kettles

Awards and affiliations

  • Eco-certified property
  • This property participates in the Green Key (Foundation for Environmental Education) and Green Tourism Programme – programmes that measure the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 15 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 11 AM on weekends; GBP 18.95 for adults and GBP 9.47 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hawthorn Restaurant
  • The Gin Bar

Things to do

  • Full-service spa
  • Golf
  • Gym
  • Hot tub
  • Indoor pool
  • Steam room

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (3,003 square foot of space)
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift (109 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 25 per pet, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 18.95 for adults and from GBP 9.47 for children
  • Nearby parking fee: GBP 15 per night (328 ft away)
  • Pet fee: GBP 25 per pet, per week
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Crowne Plaza Newcastle - Stephenson Quarter by IHG have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Crowne Plaza Newcastle - Stephenson Quarter by IHG?

As of 31 Jul 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Newcastle - Stephenson Quarter by IHG on 9 Aug 2026 start from ฿3,127, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Newcastle - Stephenson Quarter by IHG pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of GBP 25 per pet, per week. Service animals are exempt from fees.

What time is check-in at Crowne Plaza Newcastle - Stephenson Quarter by IHG?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Crowne Plaza Newcastle - Stephenson Quarter by IHG?

Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).

Where is Crowne Plaza Newcastle - Stephenson Quarter by IHG located?

Situated in Newcastle-upon-Tyne, this spa hotel is within a 10-minute walk of Castle Keep, Chinatown and Eldon Square Shopping Centre. Tyne Bridge and The Glasshouse are also within 15 minutes. Central Station is 6 minutes by foot and Central Station is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Crowne Plaza Newcastle - Stephenson Quarter by IHG Reviews

9.0

Wonderful

9.2

Cleanliness

9.0

Amenities

9.0

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 662 out of 1010 reviews
Rating 8 - Good. 211 out of 1010 reviews
Rating 6 - Okay. 73 out of 1010 reviews
Rating 4 - Poor. 28 out of 1010 reviews
Rating 2 - Terrible. 36 out of 1010 reviews

Reviews

Verified review

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are spotless, staff friendly and helpful, food is delicious and parking was ideally located, lots of night life close by but wasn't disturbed by any noise, shopping centre near by and so is the train station
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent spa and pool. Great breakfast. Large room.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Ewan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Genuine and helpful staff
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, great for city centre access, easy parking, nice breakfast
Stayed 1 night in May 2026
Verified review

10/10 Excellent

KA WAI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is nice, staff is friendly location is very cozy but yet near everywhere
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for train travel. Bathtub was a plus. Spa and pool and hot tub were marvelous!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Erin

Liked: Cleanliness, amenities, property conditions & facilities
Excellent breakfast, friendly staff, comfortable bed
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay at Crowne Plaza. Amazing staff and beautiful hotel in all regards.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size Bedroom great Breakfast choice clean.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and room was very clean, with a nice quiet relaxed atmosphere, staff were very friendly, helpful and welcoming, alot of fresh food and drink choice at breakfast. Swimming pool and spa area very clean and relaxing. Would definitely stay at this hotel again and recommend to others
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great staff we're amazing very helpful and couldnt do more for us! Rooms were lovely and clean and spa facilities were great
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, easy check in, nice bar and restaurant. Pool and spa a little small.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa was lovely and clean. Staff were brilliant...hotel spotless and location fab. Definitely a favourite in newcastle for affordability 👌
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Janet

Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly staff
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities
Spotless room, great breakfast and lovely staff
Stayed 1 night in Dec 2025
Verified review

8/10 Good

soheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything else was excellent, but we were initially given a room where the air conditioning wasn't working during the heatwave. They obviously knew that when I reported the issue. I was told the hotel was fully booked and that we couldn't change rooms. Instead, they sent two fans to our room. As the windows couldn't be opened, the room was unbearably hot, and there was no way we could stay there. I went back downstairs and explained that if they couldn't move us to another room, we would have to leave. Thankfully, they used their magic wond and found us another room. The hotel is central . Next to the train station. The pool was very nice. Thank you.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was modern, clean with excellent facilities. Just a couple of pointers. The two rooms our family occupied had not main lights and one had a lamp and the other didn't. Other internal phone didn't work for room service so used hotel's internal WhatsApp to order. Breakfast was excellent and catered for all diets (including vegan and vegetarian).
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, amenities
Great room, good service and friendly staff
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities
Great room
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities
Good sized room, big bathroom with separate shower and bath, large comfortable bed. Friendly staff. Good location, close to station but no noise.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Boe

Liked: Cleanliness, amenities, property conditions & facilities
Excellent room, while hotel had superb cleaning standard, great amenities and friendly helpful staff, highly recommend.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, brilliant staff
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Staff on the front desk were excellent and so were the facilities
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Eleanor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location. Breakfast very nice.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms very clean and modern. Staff very friendly and professional. Shout out to staff in breakfast room. Excellent. Nothing too much trouble and very friendly. Car park costs very reasonable for guests.
Stayed 2 nights in Mar 2026