โรงแรมและที่พักในเบลบราวตัน

"We had a wonderful stay and the staff were incredibly accommodating. They were so helpful in arranging an early check-in for us and even found a room where we could get ready before attending a wedding, which made the whole day much less stressful. Everyone was friendly, professional, and went above and beyond to help. The hotel was clean, comfortable, and in a great location. We really appreciated the excellent service and would happily stay here again."

"Rooms are clean have everything you need only down side the single duvets don’t fit the bed they’re way too small"

"The Staff were helpful, friendly, and professional. I loved the central location in the town. The dining was of an excellent standard. I am sure I will visit again in a few months."

"Check in could be improved. Arrived to a busy pub with customers waiting for service at the bar and no designated check in desk. Several staff just walked past us with our bags and no one acknowledged we were trying to check in for several minutes. The room was okay but not as shown on our booking confirmation - it was an attic room with very steep stairs and a not very safe landing area outside the door. The bathroom had been shoehorned in under a sloping ceiling - there was no shower, just...

"10/10"

"Comfortable room, good breakfast, very close to the airport and NEC."

"Dirt in the room and under the bed. Staff generally good. Booking came with a room upgrade due to status. Room upgrade didn’t occur despite the hotel being empty and having availability on their website. Emailed the hotel through Expedia app (replying to the message they sent me) asking questions. That was ignored and not responded to. Dinner food quality was poor considering my the level they quote themselves to be at and prices charged. Ice cream for dessert clearly suffering from freezer burn...

"It’s an airport hotel with people arriving at all times of day and night you would imagine, we did arrive early 1330 ish and was told a room might be available in half an hour, fair enough but they told that to every one that arrived after us and then at 1500 announced rooms ready hence big rich and crush with one staff member on duty for both hotels chaos"

"Lovely team, rooms a little dated but that is reflected in the price, clean & comfortable."

"Lovely old inn ,nice food ,bed was lovely.so were the staff ,only moan was the stairs were steep and hubby disabled so had a job getting up them ,will stay there again"

"Staff very helpful and professional"

"Upon arrival we were met with loud music what seemed like a soul weekender. There was forewarning regarding this and our room was not ready. We had a child of 8 with us so it was a bit unfair on him. The bathroom had no fascia on the shower temp control and there was mould on the ceiling. The tissue box had no tissues in during our two night stay. The mini fridge was not stocked upon arrival . When I asked if I could see the room before I was paid I was told they needed a managers consent which...

"The hotel was advertised as pet friendly on Expedia, charging £20 per stay for a dog. I was surprised to be messaged by the management a week before my stay (even though I've booked 3 weeks prior) informing me that I will be charged £30 per night for my dog. I'm glad to say they did honour the advert content and charged me £20 in the end. Another thing is: even though I've pre paid when I booked when I arrived they had problems retrieving my payment (via Expedia) and I was asked to come to...

"Bank House is a nice well maintained hotel with quality teas and coffees in the rooms."

"Nice stay for the short while I was there."

"Excellent stay as usual thanks Belinda"