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"I enjoyed my stay"

"Great staff, clean, comfortable and safe"

"Classic example of "you get what you pay for." It was only $80 for the night and not worth more; seedy motel, room was tiny, didn't even have a closet or a hook to hang clothes, the bed was like sleeping on the floor and the walls are paper thin; a couple next door was having a screaming match all night and I got no sleep at all. No one in the office when I checked out in the morning, just a slot to drop off the key. I would have been better off sleeping in the car."

"Friendly employees. Clean and modern furnishings. Breakfast was adequate. Only problem we experienced was LOUD car and motorcycle noises as hotel next to road. "

"Allí was an amazing and helpful man ! He went bayond to help me ! This place sure makes you feel like home !"

"It wasn't clean. It wasn't up-to-date, had no amenities like refrigerator coffee pot, microwave. Jacuzzi was not big enough for two people. Poor lighting, fireplace didn't work, and if you needed housekeeping, after a certain time you had to wait till the next day. Cause office can't open the door. And house keeping could do a much better job on keeping it cleaner!!"

"Tolles Hotel, tolle Lage!"

"The staff was amazing!!! Very helpful and very nice. There is a restaurant attached to the hotel that was delicious so there was no need to walk far for food when the weather got bad. The cleaning staff did a very good job!!!"

"Very nice and clean room, great location"

"We really enjoyed our stay at the Artezen. Great location, friendly and helpful staff, nice bedding, rooms have everything you need-coffee, water, robe &slippers, fridge, desk, lots of charging spaces. Highly recommend!"

"Great location downtown. Nice clean rooms!"

"Nothing was explained or shown. Just keys. WiFi was awfully slow. Would not recommend if you need to work remote. Picture doesn’t do justice, room is a lot smaller than advertised via online."

"Our AC didn’t work the first night. They did repair it pretty promptly, but we ended up having to change rooms and they gave us a small credit for that inconvenience. Everything was relatively clean, but it is an older hotel with dark carpet. I kept my socks on. The bathroom was very clean. I did see a roach in the middle of the night in the bathroom. The staff was extremely friendly and helpful. It’s a good location. I booked it because of the rooftop pool which ended up not being open because...

"Staff are the best."

"Staff is always nice. Elevators are slow and one was down. Ice machines did not work, tried 4 floors before going to front desk. Furniture in lobby stained and dirty. Towels are old and torn. They were so worn they needed to be labeled rag. The location is superb"

"This was a terrible experience, ending up canceling my booking because the initial room was dirty as well as the second I was offered."

"Clean room and great location to see a comedy show at Madison Square garden."

"In overall everything was okay, the hotel located in a very busy area, next to penn station and madison sq garden, so getting there and from there is pretty easy, no matter if you come from JFK or EWR. I don't know if other floors are remodeled, but my floor (33rd) felt very old, but maintained. The room was very clean, which is the most important thing to me."