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"Clean and well maintained. Excellent buffet!"

"Excellency Rooms on Top floors are incredible. So nice to stay in a traditional luxury Japanese room. Use of Onsen each day was a great experience and the bonus of a private Onsen was great. Would stay again. Very friendly staff and all in all a very relaxing stay."

"A friendly, beautiful"

"I can’t say enough amazing things about this hotel. From start to finish awesome experience , exceptional rooms and very friendly staff. Air bath on balcony was top notch!"

"Great breakfast included from Tully's, very friendly staff and super location!"

"Excellent hotel and staff, thank you."

"This place was a great relaxing getaway! The location was great overlooking Atami & the ocean. I would highly recommend booking a private onsen. My wife & I enjoyed that thoroughly. Dinner & breakfast were great as well. Thanks again to the Relax Resort team!"

"Very nice, new and clean. Food was great with side selection of both meat fish and vegetable dishes. The foot spar was under maintenence but it was too hot to sit outside anyway. Nice place would definitely stay again as it's also located a few mins walk from sea and the newly revitalized shopping streets."

"Their meal service is fantastic. "

"We were a family of 4 and stayed for 2 nights. Spacious and comfortable room (make sure to get the rooms with a sea view - watching the fireworks from our balcony was amazing), good hotel amenities and the breakfast and dinner buffets were excellent. Recommended"

"Good hotel , great location"

"This is a lovely classic Japanese place to stay. Lovely view. Nice onsen. Great value. Adequate breakfast. Beautiful area in the hills."

"The staff at the ryokan was exceptional."

"料理が良かったです"

"The room was absolutely beautiful, the view is gorgeous, and the staff were so courteous! We had an amazing stay."

"The view made the trip! Hearing the ocean, watching the waves - fantastic!! The room was also quite large for Japan - the biggest room by far out of the 5 hotels we stayed at."

"80歳の母の誕生日のお祝いで花火の日に宿泊しました。 お値段は確かにかなり高かったですが、それ以上に満足出来るくらいスタッフさん対応の良さやお部屋の快適さ•花火が目の前に見えるロケーションなどを考えるとたったも満足でした。 宿泊前から何度も何度も連絡を取ってケーキの手配をしてもらったり質問にも丁寧に答えてくれて不安がどんどん解消されて当日は母にとって最高のお誕生日になったと思います。"

"The open onsen feels still feels private since it can fit really only 2-3 people so others just wait their turn on the outside balcony. Doesnt take that long anyways. Just be aware of the trek up the hill and the hotel has no elevators."

"Great location, close to train station and the beach, very nice onsen."

"very nice the place and the amenities are also good and the food delicious staff very kind.👌✌️😘"