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"The room was beautiful, warm and comfortable. The stay itself was pleasantly quiet with no disturbances and the tap water tasted clean. The amenities were clean and easy to use, if this room were my own home, I would be extremwly happy and I would personally stay again."

"This is easily the worst hotel we’ve ever stayed in. We had three rooms and none of them had working AC, we booked king beds suites and all the rooms had twin beds pushed together. The heat and the gap in the bed made this worse than a travelodge. On top of this, the design of the rooms is extremely backwards, there’s no space in the room, the bathroom has a weird skinny shape, the shower room opened against the door and could barely move inside the shower. The toilet had a door stop right where...

"The best hotel in London so far, We travel very often and this was our 3 visit, We'll be back soon"

"Great location,large clean room,staff helpful and friendly"

"This is second time I have stayed at this hotel and it does not disappoint. Staff are excellent and do friendly. Food is great, especially the restaurant at night. We paid for executive room and the view was amazing. Only thing that I can say is, it was disappointing to not have access to the executive lounge and then to find out this lounge is only available between 9-5. And still needs to pay extra for. All and all I would still highly recommend and would definitely go back."

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"Room is tiny and bed is small. But, staff is great. Very close to subway."

"Great location when visiting London. Very close proximity to the Underground and transportation. Lots of amenities available within walking distance. Check in and check out was quick and efficient. There was always someone available at the front desk at all times."

"Great location. Wonderful staff. Made our trip exceptional."

"Loved my stay. Will stay there again!"

"Good property well located for lots of museums and the royal Albert hall"

"We were here during the heatwave. Brutal. 2/4 rooms had terrible AC units. The maintenance staff gave us fans and one group was relocated and we appreciate that but we had to ask 3 times for a room with AC."

"Very nice hotel, very close to Westminster Abby, Big Ben, London Eye, Buckingham Palace and other highlights to visit. All within walking distance and close to the tube for other sites."

"Stanza minuscola, letto piccolo per 2 persone, rumore e vibrazioni dei treni che passano a tutte le ore di notte, 1 solo minuscolo comodino, tv solo canali inglesi, aria condizionata puntata contro il letto e senza telecomando, lavandino del bagno grande come quello dei bagni degli aerei, reception dall'altra parte della strada rispetto alle camere, termosifone attaccato al letto, niente frigo, si può aprire una valigia perché non c'è spazio per posizionare la seconda."

"The hotel retains its nice period design while updating bedrooms and bathrooms very comfortably. The staff is extremely helpful and friendly. The only criticism is that the high side of the bathtub makes it very difficult to access."

"The room was well equipped with all necessities but it does seem a bit dated."

"Very handily situated near the V&A, Natural History and Science museums, Gloucester Road tube and Hyde Park. Plenty of eateries nearby too. Hotel well run by friendly staff. Great for a short stay."