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"Ian Shrager (think Studio 54) properties not what they used to be . . . room was uncomfortable . . . both pull out and actual bed are saggy futon mattresses with mold on the pullout. We had to wait close to an hour (and two phone calls later) for sheets and pillows to be brought up first night at 11:00."

"Great place"

"."

"Muy buena experiencia en general"

"Great location. Modern and clean property with a friendly and helpful staff. Great bar. Wish there was a coffee stand or small convenience station for when you don’t want to deal with the main restaurant. Water volume in the shower was a little low. All-in-all a fine property. I’d stay again."

"Staff was awesome."

"Absolutely great location. Clean, safe and convenient. Will definitely recommend."

"This room was actually an apartment, with a full kitchen, 2 bathrooms, a dining/living room area (with a TV and a record player with several vinyl records) and a bedroom. There were more closets than my house! It was immaculately clean and the bed was extremely comfortable. The check-in process was so easy. I would HIGHLY recommend this place to anyone who is staying in NYC. For reference, this place was about 1400 ft² and there was a hotel a block and a half away that has rooms that are 196 ft²...

"Good"

"It was a great hotel in an awesome location."

"The Hotel price is worth what it is. It look poor condition."

"Staff was so friendly, helping us check in early and check out a little later than originally planned. We were so grateful for their flexibility. Fantastic amenities as well - breakfast! Clean rooms with AC that works like a charm. Close to everything including the subway"

"We came for Knicks game five watch party, minutes from Garden, Times Square, NBA and MLB store, Rockafella center and St. Patrick’s cathedral. Front desk Staff was excellent and helpful."

"."

"Good"

"Beautiful hotel, great location and absolutely the best customer service- everyone has a smile on their face and ready to help in any way. A stand out in their customer service! Highly recommend."

"Clean room"