Ryokan in Arizona

"Had diner was great, was not able to get breakfast due to meetings."

"One star for overall experience. It could be 0 if it weren’t for the staff We stayed in the North Pointe Tower and it felt like a forgotten time capsule. Elevator out of service, broken TV that never got fixed, missing tiles, torn canopy, and cleanliness that felt optional. I can understand old and outdated, but dirty is a choice. Walking the property was eerie. There are restaurant spaces that look completely abandoned, dark and empty in a sad, unsettling way. Exposed cables, worn surfaces, and overall disrepair make it feel like no one is maintaining this place. The only redeeming part is the waterpark. That’s where things feel alive, and the staff at Slim Pickins were great. Even then, the bathrooms could use renovation. Shoutout to Aggie at the lobby bar and Dick at the bell desk, both fantastic. But overall, this property should not be open in this condition. Renovations are understandable. Neglect is not. Pick another place!"

"Super comfortable and clean room, centrally located in the park with easy and convenient access to everything. "

"A great place to stay with excellent restaurants and plenty of opportunities for fun"

"Very helpful staff"

"Clean room easy to walk to shuttle buses Many food options "

"We loved it here."

"Beware you get charged $39 per day just to use the ‘amenities’ such as the walking trail. I don’t recall this being disclosed when I booked. My room was also not available despite me reserving it weeks in advance. They put me in a different room that had a pullout bed, not an actual bed for my guest. The staff were great just disappointed in my overall experience."

"The property was wonderful and our kids and pets had a great time. The room was very clean and the king suite was perfect for the 4 of us plug the doggos. The only gripe would be the beds were not the most comfortable. I would be nice to have better quality mattresses or a topper of some kind. Other than that the place was great. "