โรงแรมใกล้อาร์เบอร์ สแควร์, Cincinnati

"This hotel’s rating is far higher than it should be. My stay was far below expectations. The A/C unit in my room squealed loudly all night, making it nearly impossible to sleep. In the morning, someone came to take a look at it, and I was eventually moved to another room. The technician told me that this is a problem they experience in almost every room and that the A/C units are "really old". That was pretty disappointing to hear. If a known issue affects multiple rooms, it should be addressed...

"Hotel was super clean! Beds were made daily, fresh towels, trash emptied. Staff was very pleasant and helpful. Lots of shopping and dining just minutes away. Would definitely stay here again."

"Very nice staff"

"Todo estuvo 100% Super recomendado"

"Nichts außergewöhnliches, aber absolut in Ordnung!"

"The property, lobby, and common areas looked newly renovated. The room was very dirty when we entered the room. Long hair was plastered on the wall of the shower. The floor was very dirty. We were happy there was no carpet, but after walking from the shower to the bed, our feet were dirty from the room floor. The pool was disgusting. The smell of the water was offsetting and it seemed like there was zero chlorine in it. The staff were nice but not knowledgeable. I asked for an extra heavy...

"the service was terrible the rooms had roaches"

"There was iron in the room. Before getting on the elevator, my husband and I almost fell due to a raised rubber bump at the entrance of the elevator. The police had to come address a situation with another customer who complain about bedbugs being in their room. The shampoo/ conditioner was used. The room didn't have No telephone in case of emergency. No housekeeping daily to getting linens. The hallway on the 3 floor smelled like smoke. The room smelled really bad, when first walking in... we...

"Loved our stay! We will be returning next summer!"

"Staff members were kind and accommodating. Hotel was clean. Breakfast was good"

"This property needs to get their work done faster, waiting over 1 hour and a half after check in times is unacceptable and then have their manager pitch at you for a they problem when they tell you to come back in 20 minutes and room still not ready till an hour later sucks."

"The room was clean, but the shower and bathroom had heavy buildup. The staff were all very welcoming and helpful, and the breakfast was delicious!"

"Stayed here for a basketball tournament. Clean property, nice amenities and helpful staff. I will definitely stay here again."

"Yes"