I was unable to even check in due to no staff on property. They even refused to reimburse my stay. Only refunding one of two nights paid for! Do not book here! Very dirty place as well.
Rooms were nice size. The amenities were unavailable. Your main hotel necessitates was no where found rooms.Hotel seemed to be under construction under construction. We had a lot of family stay and was all separated from each other.
Room was filthy. Everything was stained. Men were blocking entrance to building, smoking cigarettes. Turns out on the men was the manager. I felt very unsafe. No access to the air conditioner, it locked on 75 degrees. I didnt even put my bags down. We were so uncomfortable we left.
The property is old, is very thirty, smells
Mattresses with stains, the mattresses for the sofa-bed are old, almost gargage, you can feel the tubular structure in your body
Tne staff didn’t not provide any sheets, towels, soap or shampoo until midnight
I honestly expect to get at least 50% refund
DO NOT STAY THERE, PAY MORE IN ANOTHER PLACE, BUT DO NOT STAY THERE!!!
Pool looks dirty. Poor quality of food. Staff were not helpful. Rooms were not ready at checking time. Breakfast was horrible. There was no hair dryer.
This place was a big lie the pool had no water in it the room was a sweet but everything was damp the floors the couch the bed covers. We had to look for someone for a hour and a half to find shets and a pillow for the stained pullout couch. Stay away!!!!
We stayed here while visiting Kings Island. The property was run down, but you could see the staff was actively working on it. We enjoyed having the additional bedroom for our son and the living room and kitchen area instead of just one room with two beds and a desk. It is close enough to Kings Island that I was able to come back midday and rest then go back to KI. The breakfast was available but with limited options. There were people hanging around outside that looked like they lived there, but no one bothered us or our vehicle. The staff was very nice and helpful, but they seemed a little overwhelmed by the workload. All in all, it was a great value for what we got and our son kept saying what a nice place it was.
Rooms were big so having enough room was nice. A tv was broke in one bedroom- cracked and laying on a broken table. Told front desk and all that was said was yeah we know. Stains on everything. Not enough pillows. No hand wash or body wash
Property is beat, tattered, busted, dirty, unkempt. Broken doors made getting to your room difficult, breakfast area was filthy, everything needs paint. TV did not work, could not be fixed, coffee was terrible. This is one of the worst places I have ever stayed. Steer clear
No coffee or juice on breakfast bar. Pool was closed. Refrigerator leaked. Small bedroom comforter had cig burn on it. Small bedroom a/c had panel falling off. No coffee in room. Coffee pot was very dirty even had an used filter with coffee in it. Could not connect to wifi with password given. Very unhappy customer.
Don't stay my one and only trip all year was ruined by a swimming pool that's closed majority of time also had citation from health department for no chlorine were in a middle of a heat wave and holiday weekend we wanted to swimwe did for 25 minutes on 1day rest was closed checkin was horrible took 45 minutes saw a cockroach on dresser last day had no hot water no supplies no housekeeping no blankets or towels they kept my deposit for missing towels and smelling cigarettes it smelled like that when we arrived like cigarettes and weed manager however is outside constantly smoking very unprofessional and don't waste money or trip like memissing towels and smelling of smoke the whole place inside and out smells of smoke and weed my family vacation was ruined can't put a price on that I'll never use Wyndham again
The room didn’t have any of the amenities listed. Heat and tv broken. No pots or pans for kitchen. The refrigerator had food in it. Staff was not helpful nd made excuses. It was a total or 25 people in our party and every room was missing everything. It was issues just to get towels. DO NOT BOOK
Whole property smelled like smoke. Walking out the entrance there’s employees smoking all the time, didn’t eat the breakfast because it was like non existent. Pillows are flat folded it three times and still flat. Only good thing was the AC and space of the room